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Calibrating Humans: Attribute Agreement Analysis for the MSA Minded

Jd Marhevko is currently the VP of Quality, Lean and EHS for Accuride Corporation. Four (4) Accuride sites have won the prestigious Manufacturing Excellence Award (in 2014-2016). She has been involved in Operations and Lean/Six Sigma efforts for almost 30 years across a variety of industries. Jd is an ASQ Fellow. In 2016, Jd was awarded both the Shainin Medal and honored as one of the top 100 Women in Manufacturing by Washington DC's Manufacturing Institute. With ASQ she also holds the CMQ/OE, CQE, CSSBB and is a ASQ Certified Trainer for a variety of Quality Tools. She is an MBB and has held ........

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Overview

Humans CAN BE calibrated. Control plans call out for "MSA" analysis on key processes. These mainly focus on features measured by variables gaging systems. However, MSA analysis also applies to attribute-based processes that are inspected visually. Some examples are the interpretation of color or surface imperfections like scratches. Many businesses rely upon the skills of their personnel to interpret these go/no go attribute features. When personnel do not repeatedly and accurately disposition the product they evaluate, business loss and risk can be incurred. This demonstrative session enables participants to learn how to develop, create, execute and interpret an Attribute Agreement Analysis (AAA) so that an accurate and repeatable disposition can be made and rework and returns can be effectively reduced. Attendees will see how they can apply this tool while learning how to mitigate business cost exposure.

Why should you attend?

Customers rarely differentiate the casuals of a PPM defect at the contract table. A "ppm is a ppm". Whether the feature is for a safety or critical nature vs a visual attribute nature, either can keep a company from securing the next order. While product and process evaluations by humans are done daily for reasons of efficiency and cost, the effectiveness of this evaluation process can be but is rarely assessed. This leaves the organization wide open for risk of returns, ill-will, rework, and ultimately loss of business. Learn how to identify and manage this risk in a hands-on and engaging manner.

Areas Covered in the Session:

  • Defining Attribute Agreement Analysis (AAA): A review of basic AAA analysis. Will cover the 3 basic types of agreements: Agreement with oneself, Agreement to a peer, Agreement to the standard. Both the "Statistical AAA" and the Kappa value will be reviewed. Confidence levels for the result bands will also be reviewed. Incorporation of AAA into the Control Plan and frequency of "calibration" will be reviewed.
  • How It Works: While reviewing the concepts, the audience will be exposed to a sample simulation so that they can experience the 3 basic types of agreements.
  • Benefits of the Calibrated Human: There are multiple benefits when calibrating the human operator. Via a review of Pros/Cons, the general benefits of reductions in arguments (what is good or not) internal/ external rework, returns, premium freight, etc. will be discussed.

Who can Benefit:

Quality, Product/Process Engineering, Manufacturing Operations.

Webinar Id: ISHJDM2

Duration: 60 mins

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