Chris DeVany is keynote speaker at Ijona Skills. He is the founder and president of Pinnacle Performance Improvement Worldwide, a firm which focuses on management and organization development. Pinnacle's clients include such organizations as Microsoft, Visa International, the Society for Human Resource Management (SHRM), U.S. Department of Housing and Urban Development, Sprint, American Counseling Association, Aviva Insurance, U.S. Patent and Trademark Office, Big Brothers and Big Sisters, Hospital Corporation of America, Schlumberger, Morgan Stanley, Boston Scientific, US HealthCare and over ........
In this interactive session attendees will learn how to unleash the power of accountable communication to stop the blame game, banish excuses and boost productivity. A single, powerful factor separates super-achieving teams from those that throw around phrases like 'not my job' and 'nobody told me': Accountability. Humans are more creative, more responsive to challenges, and more capable of serving the needs of others when they are held accountable.
Great supervisors have a unique talent for tapping into employees' personal accountability. But teams with low levels of accountability are led by managers who are sloppy about defining roles, assigning ownership of tasks and ensuring individuals deliver results.
When managers haven't mastered this fundamental leadership skill, the consequences can be catastrophic. Projects stall, communication breaks down, people point fingers, morale tanks. And when star employees realize they don't work on a high-performing team, they head for the door.
Why should you attend?
When communicating goes wrong, from a misunderstanding that leads to a work-site mishap, to a worker taking personal offense to an off-hand remark, both individuals need to face how they contributed to the problem. While our human insecurities drive us into defensiveness and self-justification, everyone involved in a communication problem bears some degree of responsibility. Attend the session to learn how to unleash the power of accountable communication & to boost productivity.
- Would you like to be able to more effectively improve teamwork and efficiency?
- How about a hand with raising employee productivity?
- Would it help if you could diminish needless interpersonal conflict in the workplace?
If you answered "yes" to any of these questions, then come laugh, listen and learn as Chris DeVany leads us all through those important topics, key questions and answers we all need to be able to address effectively to improve our communication effectiveness, improve our team members and team's performance, adding to the bottom-line!
Areas Covered in the Session:
- Improving teamwork and efficiency
- Raising employee productivity
- Diminishing needless interpersonal conflict in the workplace
Who can Benefit:
- Senior managers
- Managers at all levels