The way others perceive you during is important, so learning to conduct yourself in as a professional manner even when overwhelmed is significant to that impression. With that impression, the other individual makes an instant assessment about our knowledge, skills, and abilities. Outstanding administrative and front desk professionals not only have to have excellent business skills and realize that these skills sets are as important to their business success as appropriate excellence in the performance of any of their basic work duties.
Why should you attend?
If you work for a company that has a lot of interpersonal interaction over the phone and in person, it can be an exercise in patience, attitude, prioritizing, and time management. If you are cultivating a professional persona where you are indispensable at work, you've got to assert yourself to be seen and heard so you can be recognized for the great work you are accomplishing. This live webinar is intended to provide attendees with a better understanding of how administrative professionals and front desk representatives can gain that respect.
Areas Covered in the Session:
- The Changing Face of the Administrative Assistant/Front desk Role
- Technology Trends
- Skills Needed to Thrive Under the Chaos of Your Day
- Internal Customers
- First Impressions
- Organizational and Productivity Skill
Who can Benefit:
- Front Desk
- Administrative Assistants
- Temp workers