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Front Desk Skills for Administrative Assistants

Audrey Halpern is Keynote Speaker at Ijona Skills. She is assists employees in achieving their goals through the use of highly interactive participant-centered training methods which maximize outcomes. Audrey Halpern has had an exemplary 20+yr training facilitation/learning and development career, developing custom soft skills employee programs and on-boarding. Her background in human resources, instructional design and sales makes for effective workshop design. Her creative and engaging delivery sprinkled with impactful activities. Industries include: | Advertising / Direct Mail | Financial |........

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Overview

The way others perceive you during is important, so learning to conduct yourself in as a professional manner even when overwhelmed is significant to that impression. With that impression, the other individual makes an instant assessment about our knowledge, skills, and abilities. Outstanding administrative and front desk professionals not only have to have excellent business skills and realize that these skills sets are as important to their business success as appropriate excellence in the performance of any of their basic work duties.

Why should you attend?

If you work for a company that has a lot of interpersonal interaction over the phone and in person, it can be an exercise in patience, attitude, prioritizing, and time management. If you are cultivating a professional persona where you are indispensable at work, you've got to assert yourself to be seen and heard so you can be recognized for the great work you are accomplishing. This live webinar is intended to provide attendees with a better understanding of how administrative professionals and front desk representatives can gain that respect.

Areas Covered in the Session:

  • The Changing Face of the Administrative Assistant/Front desk Role
  • Technology Trends
  • Skills Needed to Thrive Under the Chaos of Your Day
  • Internal Customers
  • First Impressions
  • Attitudes
  • Communication
  • Organizational and Productivity Skill

Who can Benefit:

  • Front Desk
  • Administrative Assistants
  • Temp workers

Webinar Id: ISSAHP008

Duration: 60 mins

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