Mark Gorkin, MSW, LICSW, "The Stress Doc", a nationally acclaimed speaker, writer, and "Psychohumorist", is a former psychotherapist and Stress Violence Prevention Consultant for the U.S. Postal Service. The Doc is a Trauma Debriefing and Critical Incident Consultant for variety of organizations, including the national post-earthquake, Nepali Behavioral Health & Wellness Initiative. He has led numerous transformative -- silo-breaking and communications bridge-building -- Pre-Deployment Stress Resilience-Humor-Team Building Retreats for US Army Senior Officers and Sergeants. From a Ft. Hood Br........
We live and work in a 24/7 always on, multicultural/multi-generational world. Creating communication and team coordination bridges among the culturally diverse organizational generations is mission and morale critical. For example, while using modern technology comes naturally to Millennials and Gen-Ys - the Gen Texters, ("Internet Natives") - using modern technology, and especially staying current, is often a frustrating challenge for the "Internet Immigrant" generation. And beyond technology angst, is a generational gap involving values, lifestyles, and attitudes. It is easy for Generational Diversity Stress (GDS) to foster social system tension. To help resolve GDS, both sides of the generational-digital divide must better understand and appreciate their generational counterparts' overall strengths and vulnerabilities. What is needed is a Mentoring-Gentoring? System. And the Stress Doc is here to help you build a two-way communication and relationship bridge. Gain tools, techniques and strategies for "Transforming the Generational-Digital Divide into a Knowledge-Sharing and Skill-Building Partnership."
Why should you attend?
This topic is for all levels of employees and management. Increasingly we understand that open and effective communication and relationship building are keys to organizational productivity, motivation, and morale. Helping both generational parties reach across the techno-cultural and communicational divide is critical for effective and efficient team coordination.
Areas Covered in the Session:
- Briefly review differences between the generations re: assets/values, liabilities/challenges and motivational meaning
- Why the need for Mentoring-Gentoring? Danger and opportunity on both sides of the digital divide: fear of change, loss of control, hot button-ego issues and "Confronting the Intimate FOE: Fear of Exposure"
- Gain generation-specific and universal feedback, listening, questioning skills to loosen role-status barriers while building two-way communicational bridges; help Mntors overcome ego and status issues being guided by a younger generationhelp
- Help Gentors learn to communicate/consult/coach with more senior colleagues; increase Millennial and Gen Y sense of commitment to counterparts, community, organization, etc.
- Recognize opportunity for Mentors to help younger generation learn about their survival strategies, especially self-awareness, emotional intelligence, historical wisdom, the importance of taking constructive risks and learning from mistakes and failures, etc.
- "How To" Reduce generational-cultural power struggles as Matures and Mods vent playfully their frustration in an enlightening and empathy-building exercise
Who can Benefit:
Because of the increasing diverse workforce generations, and the critical nature of modern technology, all members of the company or organization will benefit.