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Better Email in an Hour

Rob Jenkins is keynote speaker at Ijona Skills and he is a writer, speaker, workshop facilitator, leadership coach, and consultant working in the higher education, non-profit, and corporate sectors. He is also an award-winning professor at Georgia State University and a Senior Fellow at the Academy for Advancing Leadership. As a regular contributor to The Chronicle of Higher Education and other publications, Rob has written extensively on professional communication, leadership and management, critical thinking, and related topics. He is the author of four books, including The 9 Virtues of Exce........

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Overview

Studies show that, despite our modern technology, more than 70% of all business communication is still carried out using "old-fashioned" means - and that includes email, which is probably the most common form of communication in today's business environment. Thus, being able to use email effectively is vital for professionals at all levels, from administrative assistants to middle managers to C-suite executives. Not only is it important for professionals to be able to communicate information well and efficiently, but potential clients and others tend to judge an organization by how well its people communicate - and many times, email is their only basis for making such judgments. This webinar focuses on five fairly simple steps people can take to improve their emails, enabling them to communicate more effectively and become more productive while enhancing their own reputation as well as that of their organization. 

Why should you attend?

This webinar is for anyone who wishes to be able to communicate more effectively - via email or any other type of writing. Moreover, because of the way that email communications can reflect on an organization, and even on an entire brand, managers should consider enrolling their direct reports in this webinar. It will pay off in increased productivity and client goodwill.

Areas Covered in the Session:

  • Audience analysis
  • Effective greetings and closings
  • Appropriate tone
  • Length and organization
  • Avoiding common errors

Who can Benefit:

  • Administrative assistants
  • Mid-level managers
  • Junior executives
  • Senior executives

Webinar Id: ISSRJ001

Duration: 60 mins

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