Rebecca Staton-Reinstein is Keynote Speaker at Ijona Skills. Clients get bottom- and top-line results from our mentoring emphasizing all aspects of strategic planning and leadership; leadership, management, and team development, and implementing plans and organizational change Internationally recognized strategic planning and leadership expert; president of Advantage Leadership, Inc.; Ph.D., organizational development Author: Success Planning: A "How-To" Guide for Strategic Planning; Success Planning for Nonprofits; Evidence-Based Strategic Planning; Conventional Wisdom: How Today's Leaders Pl........Read More
We've seen it (and participated in it) many times: We're discussing something important and suddenly people are getting excited, raising voices, dropping out or going at it aggressively. Any hope of a solution disappears. People dig in, quit listening, and slug it out verbally. What's happening? How do we prevent these damaging exchanges? Conflict is a natural part of communication especially during change. As you work with others, conflict arises because people care about results and want to influence them. Conflict is neither to be feared nor avoided. Our job is to manage conflict in a productive, proactive way, resolve conflict where possible, and create a resolution everyone commits to carrying out. None of us meets this challenge every time. Learn fundamental communication approaches to transform destructive conflict into constructive conflict resolution.
Why should you attend?
Areas Covered in the Session:
Who can Benefit: