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Fishbone Diagramming

Dr. Michael Abitz is Keynote Speaker at Ijona Skills. He is an Adjunct Professor at New Mexico Jr. College, Hobbs, NM. He received his Doctorate in Management from Colorado Technical University and Master of Science in Quality Assurance from California State University. Areas of interest include teaching online, mentoring organizations in problem-solving and process improvement; to date cost savings include $15.6M in addition to $14M in sales. Webinars for Increasing Customer Satisfaction and Profit Process Reliability Modeling: Management and Cost Savings Process Collect Process Effectiveness........

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Organizations can be proactive and avoid process issues or reactive resulting in wasted time and resources trying to determine root causes. The Ishikawa Fishbone Diagram (IFD) is one of seven powerful Quality Management Tools (1. IFD, 2. Check Sheet, 3. Control Chart, 4. Histogram, 5. Pareto Chart, 6. Scatter Diagram, 7. Stratification - ........

Why should you attend?

  •  How to identify potential process problems (qualitative analysis of processes)
  •  Avoid process interactions through effective process mapping
  •  Create IFD
  •  Finding Root Causes of process variation
  •  The Model for Improvement

Areas Covered in the Session:

  • Introduction
  • Definition of fishbone diagram
  • History and background
  • Purposes and applications
  • Advantages of fishbone diagram over other methods of problem-solving
  • When to use a fishbone diagram
  • Fishbone Diagram Procedure
  • Getting started
  • Directions
  • Approaches to build the "bones"
    • The 6Ms
    • The 5 Whys
    • The 4Ps
  • Steps to create a fishbone diagram
  • How to get everybody in the team involved in brainstorming causes
  • How to complete a fishbone diagram
  • How to present a fishbone diagram

Who can Benefit:

This training is useful for all the individuals who want to learn and apply simple problem analysis tools. It would be ideal for:

  • Senior executives
  • Strategic leaders
  • Quality Managers
  • Product managers
  • Manufacturing and R&D Managers
  • Quality Professionals/Consultants
  • Presidents/Vice Presidents/CEOs
  • ISO Coordinators/Management Representatives
  • Engineers and Supervisors
  • Laboratory quality professionals
  • Accredited auditors requiring the competency to audit Quality

Webinar Id: ISSMA001

Duration: 60 mins

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