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Dealing with Conflict

Rebecca Staton-Reinstein, Ph.D. is the President of Advantage Leadership, Inc., works with leaders around the world who want to increase bottom-line results while engaging employees and delighting customers. Organization benefits from my expertise in strategic leadership, planning, & culture change as a manager and leader in the public, private, & non-profit sectors. As a consultant, with clients around the world, she works with you to increase your bottom-line results through engaged employees & delighted customers. We craft customized solutions to the organization's complex business issues. ........

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Overview

Conflict is always with us. Everyone has opinions, and some are very strongly held. Whenever a group gets together to work on a project, solve a problem, or improve a process, these differing opinions bump up against one another. And this is good! Arguing passionately hones the ideas until the best one(s) emerge. Problems aris........

Why should you attend?

As a result of this webinar you will be able to:
  • Recognize when and why the conflict has moved from productive to destructive
  • Intervene to get the discussion back on track
  • Use proven methods to help the group reach agreement and bring out the best ideas
  • Plan to improve your own conflict resolution skills and those of your team 

Areas Covered in the Session:

  • Understanding what conflict is and why it arises; physiological and psychological
  • How to interrupt destructive conflict patterns
  • Communication skills to reduce destructive conflict and encourage constructive conflict
  • Discovering your preferred conflict style
  • Practical conflict reduction methods
  • Employing passionate discussion and respect
  • Constantly improving your conflict resolution skills

Who can Benefit:

  • Mangers at every level
  • Team Leaders
  • Project Managers
  • Individual Contributors
Webinar Id: ISSRD001

Duration: 90 mins

Ratings:
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