If you work with data, you're likely already familiar with common frustrations with Microsoft Excel like size limitations and manually entering data from multiple sources. Luckily there are two Microsoft tools - PowerPivot and PowerQuery - that solve ALL of these issues, right inside Excel. No Access databases or IT department help needed. With imports of 1-million-plus rows of data sets from virtually any source and the ability to save........

A lot has been written about employee engagement but engagement itself is not the answer. Engaged does not always equate to effectiveness or even results. To be effective, the employees must be engaged in those activities that generate income and positively impact the organizations bottom line. Making sure that employees have the proper tools and opportunity to understand and support the organizations mission, vision, and values with pr........

Human error is known to be the primary cause of quality and production losses in many industries. Although it is unlikely that human error will ever be eliminated, many human performance problems can be prevented. Human errors start at the design stage. From procedures, training, and workplace environment many variables that affect human behavior CAN be manipulated reducing the likelihood of these occurrences. To work with these challen........

Come celebrate the union of the PFMEA and the CP! See how the Dynamic Control Plan (DCP) combines both tools into ONE enabling the savings of hundreds of hours of Engineering time, reducing the risk of documentation errors, and, actually improving QMS effectiveness while reducing repetitious work. This session will show you how you can benefit from the DCP! Process Failure Modes Effects Analysis (FMEA): High level overview of PFMEA colu........

"They are often known as narcissists, bullies, and clever chameleons who knock down, but kiss up," said Dr. Mitchell Kusy, author of his newly released book, Why I Don't Work Here Anymore: A Leader's Guide to Offset the Financial and Emotional Costs of Toxic Employees. They shame, manipulate, and belittle in public and private as their modus operandi. Working with organizational leaders, HR feels the angst they cause, but are often unaw........

Leadership is the ability to influence attitudes and behaviors. It requires a willingness to commit to achieving results and a passion to guide, direct and coach.

Fail to Plan; Plan to Fail. Learn proven approaches to create or adapt your current mission to guide robust planning, execution, and daily decision making to get the results you need to assure your organization's growth. These extraordinary times require extraordinary performance by every leader and manager throughout the organization whether in the public, private, or nonprofit/NGO sector. Use your strategic plan to enhance your leader........

In today's business environment, four generations work side-by-side, each with different attitudes and expectations about their jobs, careers, and contributions to their employers. Businesses need to create and deliver a value proposition to bring out the best from workers in Generation Y ("Millennials") and Z, especially since they are becoming increasingly dependent on younger talent while continuously losing older talent to retiremen........

Subject matter experts and other quietly brilliant people often feel invisible and unheard in workplace meetings. At the same time, managers can become exasperated when they turn to their SMEs for backup and expertise when scoping out a project or engaging a prospective client but discover the "quietly brilliant" SME offers little conversation to support that project or the manager. Master the skills for presenting your valued informati........

Employers realize that their employees typically are the "face" of the company, and employers are finding it increasingly advisable to control that image. HR, which is frequently responsible for policy development, must work with other parts of the organization to ensure that dress codes are managed consistently and fairly. Dress and appearance policies now require organizations to develop strategies that align with employer goals and c........

In this comprehensive webcast, Excel expert David Ringstrom, CPA, teaches you how to push the boundaries of Excel pivot tables. David demonstrates how to: add even more interactivity to pivot tables by grouping data in various ways, extract data easily from Microsoft Access, create simple macros that can resolve the most frustrating aspects of pivot tables, determine the number of duplicates in a list, reap the benefits of Excel's Slice........

Managing projects can be a big headache sometime; well, our Webinar is the perfect prescription! Our Webinar will provide the best practices of managing projects - you will receive tools, techniques and best practices to enable you to more effectively manage the projects you are assigned successfully - on time and on budget. We will facilitate better understandings of process and project documents - including scope statements, communica........

Are your meetings inspiring or dull and draining? Do members question the need for or amount of time spent in meetings when their REAL work will be waiting for them later? What about all that silence? Why is it such a struggle to get people engaged and willing to offer the expertise you know is around the table? Are important decisions left unmade due to lack of time or attention to administrative details that could be handled somewhere........

Managers and supervisors can create the workplace they want, where focused, motivated, and self-directed employees want to come to work, develop, and grow. They must learn to coach to get these results. Coaching is an employee-centered and time-focused process. It helps bosses at all levels create a realistic prescription for change, using tools, experience, guidance, career-path mentoring, and continuing support. Employees can be both ........

A winning team will out produce any individual and most other teams. There is an amazing strength, resilience and ability to perform at heroic levels when a quality team is in synch and working together. A good team will improve your results far beyond anything you try to accomplish alone.

Outlook is a powerful productivity tool and if you are using it only for email and for keeping track of meetings and appointments, about 80-85% of the power of Outlook is unused. You paid a great deal for the privilege of using Microsoft Outlook - why not wring every dollar you can out of it?  Microsoft Outlook is not just a piece of software but a powerful program to put you in control of your workday. The greatest efficiency is gained........

I posted it on line can I be fired for that comment? Some employees depending in their position may have more rights than others as to what they post on line. Some employees based upon content may have more protection. Does the law distinguish between online vs offline conduct? How is cyberbullying view under the law? Training in this area may be the more effective way to reduce incidents of social media postings that harm employees and........

Do emotions or interpersonal challenges ever get in the way of your productivity as a manager/analyst/project manager/technical person? Do you feel frustrated when it is hard to get needed information, negotiate between perspectives that are in conflict or collaborate with others on a stressful project?  In today's marketplace, you need to be technically and emotionally intelligent. Perhaps you have all the technical preparation you nee........

In this webinar you will learn how to make effective decisions and solve problems using critical thinking and simple, practical tools. You make decisions and solve problems every day. Learn how to apply critical thinking techniques to these activities. Every organization must be nimble when solving new and recurring challenges; and everyone within the organization must be able to use critical thinking and creative problem solving to tak........

Human error is known to be the major cause of quality and production losses in many industries. Although it is unlikely that human error will ever be totally eliminated, many human performance problems can be prevented. Human errors start at the design stage. Procedures play a vital role in human reliability. Nevertheless, it is really important to understand human behavior and the psychology of error as well as understand exactly where........

One of the most critical areas of employee relationships and one of the biggest challenges management faces today is conducting effective performance appraisals and determining appropriate merit increases. Learn to give performance appraisals that help motivate employees to achieve goals and increase their value to the organization. Since both managers and employees often view performance appraisals with anxiety, attention is given to p........

Assessing team performance is a tricky thing because of the hidden dynamics that often don't easily come to the surface, even with the best of facilitation. In his research and consulting practice for over 25 years, Dr. Mitch Kusy has discovered that good facilitation is not enough! In addition to outstanding facilitation skills, Mitch has found 3 additional factors must be in place for HR to help their organizations improve team perfor........

Any HR professional knows that a major part of their responsibility is keeping the company's personnel files organized - for many legal reasons, but also because it helps to keep your operations go smoothly. Just as important, it helps keep you organized so you won't derail or become distracted during your already busy day. This course will give you a framework for your recordkeeping and employee-related retention system while consideri........

In today's TNT - Time-Numbers-Technology - driven & distracted world, professionals must bring their most complex and creative ideas and skills, insights and strategies to the world of hi-tech and human touch. Also critical is having a 4A workplace environment that fosters Authority, Autonomy, Accountability, and Accessibility. Learn to identify 4A boundaries and to build 4A bridges. Are you ready to create an open, less status-driven "........

This session shows practitioners how to develop and create a Paynter Chart for predictive warranty management. Attendees will see how to actively utilize representative return data, observe the construction of a sample Paynter and then observe the results of the predictive analysis. Successful examples will be shared. Attendees will walk away with a model that they can apply to their own organizations while learning how to mitigate busi........

Are women really each other's worse enemy or is it just a myth and a stereotype? What does the research show about women's hostility to other women, sometimes called bullying, in the workplace? Bullying is a learned behavior that gets fine-tuned during our school years. Girls and women tend to bully using more subtle nuanced types of tactics that are relationship-based. Men's ways of bullying tend to be more aggressive. Is female to fem........

The human psychic seeks self-esteem through achievement. Achievement comes from planning, prioritizing, and executing activities that have meaning to you. The planning and prioritizing process is formally called goal setting which can sound trite because we hear it mentioned so often.  Even though you may intellectually understand the need to set goals, until you actually set a goal, write it down, and plan out the steps to achieve that........

Leaders and other professionals, often promoted from within their organizations based on their own experience are often ill equipped to present their expertise to influence others or rallying support on their teams, organizations or constituents. And rarely are they the best person to train others based solely on their experience, their knowledge and acquired skill. There is, after all a big difference between procedural knowledge and d........

Directors and Managers today are continually challenged in managing their union workforce. It remains extremely important for them to have and utilize their available tools and learn new tools, in order to effectively manage their employees. The information presented in this webinar will save time and money for your organization as Managers will perform more effectively, as they embrace positive employee and labor-management relationshi........

Learn various functions in Microsoft Excel to manipulate data and ultimately select a scenario with the best possible outcome. Data manipulation skills using Excel functions can help you avoid replicating worksheets resulting in costs saved on time and labor. The advanced functions can also help in comparing different scenarios and extrapolate trends based on existing data. In just 75 minutes you will learn What-If Analysis tools includ........

No matter what business you are in, you must be able to understand customer's expectations, even when they cannot articulate them easily. Whether internal or external, we must meet the expectations of our customers to be successful. Explore some simple tools and approaches to digging out what's missing for customers. You can apply these principles to your existing target market and integrate this into your ongoing strategic planning and........

Human error is known to be the primary cause of quality and production losses in many industries. Although it is unlikely that human error will ever be eliminated, many human performance problems can be prevented. Human errors start at the design stage. Procedures play a vital role in human reliability. Nevertheless, it is essential to un........

Demographics are changing rapidly in the business world and sometimes there are communication challenges related to this fact. People from different races and cultural backgrounds may have significant differences in values and how they interact. These differences, and the way they are handled or mishandled, can positively or negatively impact communication and business results. Racial bias, whether real or perceived can be a huge profes........

This Bank Secrecy Act (BSA) training program will explain how to train your frontline staff to ask BSA questions. It will cover Currency Transaction Reports (CTR), Monetary Instrument Log, and Suspicious Activity Reports (SAR) scenarios and questions, and much more.

Unintentional workplace retaliation is more and more common AND expensive in workplaces today. And it is true that the truth of the original claim of harassment or discrimination doesn't really matter. It could be found to be baseless or even fabricated yet the claim of retaliation is upheld. This can be so frustrating for supervisors, managers, any "person in a position of power," as they are still liable for taking any action deemed r........

Becoming a leader with direct oversight of employees can be rewarding, inspiring, and challenging. By demonstrating success in your own job, you are now (or soon will be) stepping into a role of engaging and developing employees. At the same time, you're responsible for operational success, inter-departmental coordination, and key performance indicators. It can be an overwhelming step up! Most people moving into a management position fo........

In order to function at maximum effectiveness, a manager must master critical communication skills, including active listening, the ability to receive and provide constructive feedback, to resolve conflicts and to coach and mentor.

Companies find Performance Management more important than ever before. There are sophisticated software tools to aid managers and HR professionals to execute more effective annual performance reviews. Even with advanced technology, managers and employees often dread this annual ritual. The best performers often find it the most frustrating and even de-motivating aspect of their jobs. Over reliance on technology to cope with the increasi........

In today's dynamic job marketplace, employees have multiple options for where to work. As a result, employers need to understand not only how to recruit the best candidates, but also how to retain their best employees. If you're relying on standard benefits, employee perks, and exit interviews to engage your employees, then you're missing a key component of a robust talent management program. And you're probably needlessly spending prec........

Gender pay equity is a discussion topic relevant not only from a compliance standpoint but also from a talent management one. Employers need to hire and retain the best talent to build and grow their businesses. Looking at the employer-employee relationship from various angles means that gender pay equity is a real and relevant part of today's business practices. This course will provide you with a better understanding of the pay equity........