As an Executive Assistant, whatever your specific title and job description, you are called on to perform duties well beyond the administrative. You need leadership skills to manage a wide range of executives and their complex activities, whether in the public, private, or nonprofit sectors. You may have a team of your own. Leadership is defined as setting direction and influencing others to go in that direction. You embrace the Vision,........

Participants will learn how to become a proactive member of the management team. They will learn how align themselves with operations, marketing, finance, and sales and contribute to the organization's success at the same level as these other disciplines.The webinar will discuss the use of data base metrics for human resources and people ........

Learn how the most innovative companies are attracting and retaining early talent. You have heard it before, those Millennials want to rise fast, a work life balance, feedback and seat at the table. But have they earned it maybe not. But wait, they are 80+ million strong and they are not going away. They out-number the Baby bo........

No matter what business you are in, a dashboard is a critical tool in your communication armory and as with any communication tool, the presentation is everything. Although there are many tools that can be used to create a dashboard, Excel is commonly used due to its power, it's flexibility and the fact that most people have i........

Hey, is it a new normal or a new crazy? How are you dealing with the uncertainty and anxiety of these unprecedented times? Will this ever end? Are you feeling antsy when in the house or being around others at work? Are you worried about being laid off? How are you managing with a spouse or the kids if you all are home together? And, if alone, does it feel as if you are by yourself or with yourself? Are you reaching out? Your perspective........

Change is inevitable. But when changes are made, many employees lack the broader knowledge of why new systems and structures are necessary. As a result, frontline managers and human resources professionals must partner together and help organizations lead and manage change. This case-study-based seminar will prepare managers r........

How can you resolve conflicts less painfully, delegate critical tasks more efficiently, energize your employees and transform resistance into support? Adjusting your management and personal styles to complement the culture of your workgroup and your company as a whole can be the catalyst that motivates your teams to heightened........

The best way forward is an efficient Incident Response Program that allows an organization to respond with speed and agility, while empowering businesses to maintain continuous operations. Such a solution also reduces revenue loss, reduces fines and lawsuits and protects brand reputation. Information Security, Governance & Risk, are all critical aspects of planning and execution of the Information Security Plan. Who in your organization........

This training session focuses on the email aspect of Outlook. In this session you'll learn how, used in the right way, Outlook can save you time, help you to gain more control over your mailbox, improve your response time and allow you to keep up with the never-ending stream of critical actions and due dates. For most business users (and many home users too), Microsoft Outlook has become the standard application for managing emails, cal........

Becoming a leader with direct oversight of employees can be rewarding, inspiring, and challenging. By demonstrating success in your own job, you are now (or soon will be) stepping into a role of engaging and developing employees. At the same time, you're responsible for operational success, inter-departmental coordination, and key performance indicators. It can be an overwhelming step up! Most people moving into a management position fo........

Meetings are extremely expensive when you consider the total costs, commute time, prep time, waiting, being off the job and other opportunity costs. The more people involved the more the real expense skyrockets. It pays to make them productive!

As enterprises have been growing far and wide, often international in scope, we find ourselves as executives and managers with our talent spread farther and farther, often at dozens and hundreds of locations. How do we 'get a better handle' on all this?

Are you working with a virtual team and not sure what makes it work? Are you willing to "learn the hard way" or would you prefer to be successful immediately? Knowing what need to do to create engagement and prevent isolation is important. There are aspects to consider with a virtual team and things to avoid you may not have thought of previously. To effectively engage your team and lead them to high performance, both team leaders and m........

Attend this briefing and demonstration on Excel to unleash its powerful sensitivity tools. Get the full power out of your financial models. Improve the design of your models to take advantage of these tools in just 2 hours. Financial analysis is an area of opportunity and risk. Analysis should incorporate tests of sensitivity to changes in key variables using the most advanced tools available. Typical financial models do not effectively........

You'll learn the basics of creating and using Excel pivot tables in this valuable webcast presented by Excel expert David Ringstrom, CPA. Pivot tables allow you to create reports from complex data simply by using your mouse. Pivot tables have a few nuances that can trip up the unaware user, so David points out the traps and sh........

In this advanced-level presentation, Excel expert David Ringstrom, CPA, demonstrates techniques for using pivot tables to group and filter your data more efficiently. He explains how to easily extract data from other sources, create simple macros that can resolve the most frustrating aspects of pivot tables, utilize the PowerP........

As enterprises have been growing far and wide, often international in scope, we find ourselves as executives and managers with our talent spread farther and farther, often at dozens and hundreds of locations. How do we 'get a better handle' on all this?

Are women really each other's worse enemy or is it just a myth and a stereotype? What does the research show about women's hostility to other women, sometimes called bullying, in the workplace? Bullying is a learned behavior that gets fine-tuned during our school years. Girls and women tend to bully using more subtle nuanced types of tactics that are relationship-based. Men's ways of bullying tend to be more aggressive. Is female to fem........

As enterprises have been growing far and wide, often international in scope, we find ourselves as executives and managers with our talent spread farther and farther, often at dozens and hundreds of locations. How do we 'get a better handle' on all this?

Gain the insights and skills to know where your business stands today and where it's heading tomorrow. In today's unpredictable business environment, strategic leadership is not just for top management alone. It's for: Managers who want to increase their competitive advantage by anticipating their customers' priorities, needs,........

"How to Manage and Resolve Conflict in the Workplace" - The art of managing and resolving conflict in the workplace is a 60-minute webinar that focuses on the problem of conflict and how to prevent it in the workplace. It provides an overview of conflict, how destructive and costly it can be for employers, its components and strategies to prevent and resolve it.

We can no longer stand by and let toxic people erode patient safety, our self-esteem, and the bottom line! This webinar will help you take immediate action! This problem is so severe that Dr. Kusy's research discovered: Only 1-6% of targets of incivility ever filed complaint 94% of leaders reported working with toxic people 92% rated the severity from 7 to 10 on a 10-point scale 45% said the uncivil person lashed out 2-3 times per week ........

Learn to properly prepare for an impact to the business for any organization. We will cover how to identify, analyze and document the events and environmental surroundings that can adversely affect the organization. You will learn how to both prepare and review the continuity planning program Areas such as IT Outsourcing and other risks will be covered. It is critical to assess the IT and Information Security risks and the effectiveness........

Understanding Emotional Intelligence can help everyone in an organization to collaborate and communicate more effectively. It will help managers and hiring managers pick the better employees. Learn the 5 components of Emotional Intelligence and the hallmarks of an emotional intelligent person. This discussion will provide people a better perspective on teams and how to manage various situations. This webinar also includes the 5 Leadersh........

In today's diverse, always-on, TNT - Time-Numbers-Technology - Driven & Distracted World, three performance-communication-relationship-building pillars often determine leadership success: Are you courageously developing and passionately projecting your unique energy and experience, strengths and skills? Are you truly "being he........

Workplace bullying is systematic psychological abuse that degrades and humiliates, and causes anxiety, depression, burnout, and lower levels of job satisfaction in targets and bystanders. Behaviours include frequent yelling, manipulation of work, nasty emails, social isolation, and a host of others. If allowed to flourish, bul........

Social Media are not just for marketing. There are many benefits to using social media as business tools in many different areas of businesses. Understanding the possibilities and your audience are the first steps. Then focusing on the right message and being committed can provide real value from using social media as business........

Whether you've been managing employees for many years or you're getting ready to manage a team, you need to understand the pay practices relevant and required for the type of employees you oversee. The two basic pay employee status types under federal and state laws are exempt and non-exempt. Beyond knowing that one type is paid a salary and the other is paid an hourly rate, what more is there to know? By the end of this course, you'll ........

Change is the only constant in business. Yet, most of us were never taught how to navigate change successfully. Learn once and for all how to get the results you want without experiencing the pitfalls you don't want.

Microsoft Excel is still the main software program used by bankers and financial professionals to manage large amounts of data, and to create and manage financial spreadsheets. Many people do not use Excel properly, or to its full potential. This webinar will show many ways to use Excel formulas, functions, and other tools to make spreadsheets more efficient for the banking and financial professional. It will also show ways to retrieve ........

Why is it that most leaders believe they are doing a great job demonstrating to their staff how much they value them but only a small percentage of those same staff members agree? In fact, many employees suggest that their manager's silence is "deafening!" Do you have leaders who say, "I pay them well - that's how I show my appreciation" or "My job isn't to make them feel good about themselves. It's to get the work done" or "I don't hav........

One of the most critical areas of employee relationships--and one of the biggest challenges management faces today--is conducting effective performance appraisals and determining appropriate merit increases. Learn to give performance appraisals that help motivate employees to achieve goals and increase their value to the organization.  Since both managers and employees often view performance appraisals with anxiety, attention is given t........