Whether you call it Onboarding, Induction, Enculturation, or New Employee Orientation (NEO), the process used to welcome and train your new employees while capturing their excitement of a new job and reducing their new job jitters is critical to their success. NEO is not a one day event, but rather a process that begins after their acceptance of the job and extends through the first year of their employment. Studies show that the new ar........

"When someone shows you who they are, believe them the first time" Maya Angelou Toxicity in the workplace acts like an infectious disease - it spreads and infiltrates teams and relationships, Without the understanding, skills and tools applied intentionally, toxicity will continue to spread eventually impairing the organization and burning out the leaders and staff. In some organizations, toxicity has a seemingly intractable hold on the........

Executive Assistants today are called on to perform duties will beyond the administrative. They need leadership skills to manage a wide range of executives, managers, and their complex activities. Some have a team of their own. They must be knowledgeable about the business, the strategies and goals of the organization and how these impact individuals and their teams. They must be master communicators with strong influence capabilities. ........

Supervising others can be a tough job. Between managing your own time and projects, helping your team members solve problems and complete tasks can fill up before you know it. The fundamentals of supervising webinar will help supervisors become more efficient and proficient, with information on delegating, managing time, setting goals and expectations (for themselves and others), providing feedback, resolving conflict, and administering........

Now, more than ever, tensions are at an all-time high in corporate and nonprofit workplaces and conference and board rooms in every industry. The #MeToo movement has elevated a global consciousness around issues of all forms of harassment. But long before Roger Ales, Harvey Weinstein, Matt Lauer, Kevin Spacey and many more high-profile celebrities were accused of inappropriate and often; illegal behavior, workplace discrimination and ha........

Charisma is a mysterious quality that makes people want to follow you. They will want to be part of your team and they will be influenced by your opinions and suggestions. You will become the leader they CHOOSE to follow, not HAVE to follow because of your place on the organization chart. This is a key component in moving from a manager to a savvy leader.  It is natural for managers to have trepidation when delegating, discussing projec........

Assertiveness skills are required for any working professional to contribute to the organization. Management jobs demand a professional to manage the expectations of both the organization and its employees. Such jobs are inherent in taking on stress and responsibility. An organization's success depends on one's ability to lead and such leadership is a combination of communication skills, ability to build relationships and composure when........

After participating in this informative webcast presented by Excel expert David Ringstrom, CPA, you'll have the skills needed to go beyond Excel's VLOOKUP function to master complicated formulas. VLOOKUP is the function many Excel users rely on to return data from other locations in a worksheet; however, utilizing VLOOKUP isn't always the most efficient approach. David shares helpful tweaks you can implement with the revered VLOOKUP fun........

Many leaders are experiencing a shift in employee engagement. 85% of team members that are disengaged and uninterested are not only unproductive, but also a distraction to the rest of your team. Employee engagement is critical for the success of organization, yet leaders struggle with obtaining an engaged workforce. Inspired and motivated employees, on the other hand, push your organization to greater heights, motivating and encouraging........

If your workload has increased, your stress is up, and you need new ideas to "get it all done," you'll be amazed as you learn simple Outlook tricks that make handling your heavy workload easy and the stress tips that can calm your mind.  You'll learn the power of disposing of minor details and focusing on high "A" tasks that: Advance your career Make it possible for you to deliver what you promised when you promised it Permit you to wal........

Reducing turnover and fast-tracking new employees to productivity is a key business imperative. The reality is that about 30% of employees don't make it past their first year and it's expensive. Good recruitment and hiring can be quickly undone by disorganized poorly executed new employee orientation. And as millennials become a driving force in the workplace, they represent special opportunities and challenges. Every generation has uni........

This course is not just about acquiring great engagement skills and getting your message across and being a good listener, it is about truly connecting and creating an experience instead of just an interaction. It's about listening to your own emotional prompts and reading the prompts of others and connecting with others on a human level. this does not mean getting personal; it means cutting through the surface noise and speaking to the........

In today's world, many operations once performed by specialists are assigned to other professionals as 'projects'.However, few professionals receive training or tools to help them manage projects efficiently and effectively. The 'project' is added to an already full schedule, major decisions have been made elsewhere, and you often have no 'team' to carry out the work. As a result of this topic, Non-Project Managers will be able to plan,........

Workplaces can be cauldrons of emotions. which can lead to the environment becoming toxic. Emotions are natural human responses to events. We're encoded to tolerate a certain amount of emotional stress - after a point, the emotional stress becomes toxic - lengthy exposure to elevated stress is very unhealthy.  On an individual level, it can cause physical symptoms, memory challenges, inability to concentrate, along with feelings of frus........

In this comprehensive presentation, Excel expert David Ringstrom, CPA, teaches you how to create resilient and easy-to-maintain budget spreadsheets. Among other techniques, David shows you how to separate inputs from calculations, build out a separate calculations spreadsheet, create both an operating and a cash flow budget, transform filtering tasks, and preserve key formulas. David demonstrates every technique at least twice: first, o........

I posted it online can I be fired for that comment? Some employees depending in their position may have more rights than others as to what they post online. Some employees based upon content may have more protection. Does the law distinguish between online vs offline conduct? How is cyberbullying view under the law? Training in this area may be a more effective way to reduce incidents of social media postings that harm employees and the........

Learn how to hone and grow your leadership skills  In a world of rapid change and ever increasing complexities, leading an organization has never been fraught with more challenges. Whether you are a CEO, a division head or managing a department, there are principles and practices presented in this seminar that can help you be a more effective leader. If being a leader who brings out the best of an organization's people, who motivates ex........

The seminar is designed for the executive assistant or Administrative Assistant to manage all areas of their job in order to become more confident, effective and indispensable to his or her boss.This live webinar is intended to empower attendees with strategies and tools for solving problems common to administrative professions. Attendees will learn techniques that can be applied within any work scenario, language for problem solving an........

Why is it that most leaders believe they are doing a great job demonstrating to their staff how much they value them but only a small percentage of those same staff members agree. In fact, many employees suggest that their manager's silence is "deafening!" Do you have leaders who say, "I pay them well - that's how I show my appreciation" or "My job isn't to make them feel good about themselves. It's to get the work done" or "I don't hav........

It is our nature to think-we all do it. However, a good share of our thinking is biased, distorted, or incomplete. Critical thinking is an essential skill for both managers and employees. Few of us are effective critical thinkers though research suggests that leaders believe they think quite well. Critical thinking ensures we pose the right questions, view others'viewpoints with merit, and challenge assumptions in strategic thinking, de........

It sounds obvious and it is obvious; if you do not want to do something, just say 'No'. However, you may find 'No' to be the hardest word to say. This is generally due to a fear of the response you might receive. Contrary to what you may think, when you exercise that right appropriately, people become more respectful of you and your time. In the long run, learning to say 'No' helps you to avoid conflict, set boundaries and reduce stress

Purchase Order Fundamentals will be an interactive experience covering the basics of a current procurement office and how purchase order systems are used. The topics covered will give the beginner an understanding of basic purchasing processes and to how to avoid common mistakes. The experienced Professional and Manager will be able to discuss interactively and share their experiences and ask questions to enhance their current operation........

Given the ease of receiving and viewing sexually explicit materials on cell phones, computers and social media, employers as well as employees should be concerned about preventing sexual harassment in the workplace. This workshop will focus on the issue of sexual harassment and how to prevent it in the workplace. It will provide an overview of sexual harassment, sex discrimination, its definition and the laws that prohibit it.

Conducting workplace investigations default mostly to HR professionals, and for good reason. With their specialized job training as well as their superior interpersonal skills, it's a logical choice. However, it may be surprising to learn that HR professionals often conduct workplace investigations without a specific methodology or without specific training. With that in mind, this course is designed to provide HR practitioners of all l........