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Webinar Id: ISSMG0012
01/22/2020
10:00 AM PT | 01:00 PM ET
Duration: 60 mins
Helping Managers/Supervisors Become More Effective Communicators

We live in a wired, 24/7 world that's often cycling between "do more with less" or "lean-and-MEAN" reorganizing and ever faster upgrading while demanding higher levels of transparency and accountability. And these days, especially, it can feel like we are spinning scarily out of control. Hey, today it's less a matter of "downsizing" or "rightsizing" than it is of sheer "frightsizing!" Not surprisingly, managing morale and uncertainty, w........

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Webinar Id: ISDR0012
01/24/2020
12:30 PM PT | 03:30 PM ET
Duration: 60 mins
Excel Speed Tips: Time-Saving Shortcuts

Would you like to work faster and more efficiently in Excel. If so, you'll want to attend this live webcast presented by Excel expert David Ringstrom, CPA. David explains a variety of Excel's time-saving features and shares helpful tips, such as how to filter data faster, streamline repetitive tasks, create keyboard shortcuts, and access folders and workbooks easily. After the session, you'll be empowered to quickly accomplish tasks tha........

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Webinar Id: ISDSS012
01/27/2020
10:00 AM PT | 01:00 PM ET
Duration: 90 mins
The Unthinkable: Violence in Healthcare from Bullying to an Active Shooter

The healthcare environment creates a major challenge in the prevention and intervention of violence within the industry. The rate of injuries and illness from violence in the healthcare industry is more than three times greater than violence in all private industry. Healthcare organizations include hospitals, outpatient clinics, medical office clinics, home health care, home-based hospice,paramedic and emergency medical services, mobile........

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Webinar Id: CIFBM0006
01/29/2020
10:00 AM PT | 1:00 PM ET
Duration: 60 mins
Traits of a High Performance workplace in 2020 (This Lecture Contains 1 SHRM Credit)

Have you ever walked into a workplace and felt the magic. It's not tangible. You can't see it. It's not easy to describe. You just feel the magic when you enter. Visualize an organizational culture in which the various functions work together in harmony like a symphony orchestra. What a huge competitive advantage you would have if this was the way of life in your organization.This webinar provides common sense guidelines on what organiz........

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Webinar Id: ISSCD0024
01/30/2020
10:00 AM PT | 01:00 PM ET
Duration: 90 mins
Moving from an Operational Manager to a Strategic Leader

Gain the insights and skills to know where your business stands today and where it's heading tomorrow. In today's unpredictable business environment, strategic leadership is not just for top management alone. It's for: Managers who want to increase their competitive advantage by anticipating their customers' priorities, needs and expectations Managers who want to distinguish operational data from strategic data, creatively develop sourc........

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Webinar Id: ISSRS0028
02/04/2020
12:30 PM PT | 03:30 PM ET
Duration: 60 mins
Project Management for Administrative Professionals

Today Administrative Professionals perform many operations once performed by specialists. These activities are actually "projects" Because management doesn't recognize these assignments as projects, few Administrative Professionals receive training or tools to help manage the work efficiently and effectively. Work is added to an already full schedule, major decisions have been made elsewhere, and you have no "team" to help. Administrati........

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Webinar Id: ISDSS013
02/05/2020
10:00 AM PT | 01:00 PM ET
Duration: 60 mins
Female to Female Bullying: Myth or Reality?

Are women really each other's worse enemy or is it just a myth and a stereotype. What does the research show about women's hostility to other women, sometimes called bullying, in the workplace. Bullying is a learned behavior that gets fine-tuned during our school years. Girls and women tend to bully using more subtle nuanced types of tactics that are relationship-based. Men's ways of bullying tend to be more aggressive. Is female to fem........

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Webinar Id: ISSKB0015
02/06/2020
10:00 AM PT | 01:00 PM ET
Duration: 60 mins
Assertiveness Skills for Leaders

The proper amount of assertiveness can earn you respect, decrease confrontation, and increase the effectiveness of delegation. The definition of assertiveness is communicating your needs, wants and opinions to others in a direct and tactful way then listening to and being receptive to their needs and opinions. Being assertive is not being confrontational or aggressive. In this webinar, you will gain a better understanding of how assert........

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Webinar Id: ISSCD0025
02/12/2020
10:00 AM PT | 01:00 PM ET
Duration: 60 mins
"Virtual Team" - Managing People Effectively in Multiple Locations

As enterprises have been growing far and wide, often international in scope, we find ourselves as executives and managers with our talent spread farther and farther, often at dozens and hundreds of locations. How do we 'get a better handle' on all this.

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Webinar Id: ISSBSS005
02/18/2020
10:00 AM PT | 01:00 PM ET
Duration: 60 mins
Beyond Handbooks, Benefits, and Photo IDs: The Role of HR and Management in New Employee On-boarding

By 45 days after a new employee begins their job, 20% quit! By 7 months, 50% have quit. Forty six percent of new hires fail within 18 months, and only 19% achieve success. The exodus of these new hires costs the employer approximately 20% of each employee?s salary. Considering the percentage of employees who never engage with ........

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Webinar Id: ISSRS0029
02/21/2020
10:00 AM PT | 01:00 PM ET
Duration: 90 mins
Leadership Development for Executive Assistants

Executive Assistants today are called on to perform duties will beyond the administrative. They need leadership skills to manage a wide range of executives, managers, and their complex activities. Some have a team of their own. They must be knowledgeable about the business, the strategies and goals of the organization and how these impact individuals and their teams. They must be master communicators with strong influence capabilities. ........

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Webinar Id: ISSKB0017
02/27/2020
10:00 AM PT | 01:00 PM ET
Duration: 60 mins
Project Management Features of Microsoft Outlook

Tom Peters asked, "How does a major project get to be a year late" Then he answers his own question: "One day at a time" Getting team members on the same wavelength, channeling their energy, and keeping them on track to finish on time takes meticulous planning and execution. In the planning and execution phase of projects, Microsoft Outlook is a valid and valuable tool. There is no need to purchase additional, expensive project manag........

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Webinar Id: ISDR0013
02/28/2020
12:30 PM PT | 03:30 PM ET
Duration: 90 mins
Going Beyond VLOOKUP to Master Excel Formulas

After participating in this informative webcast presented by Excel expert David Ringstrom, CPA, you'll have the skills needed to go beyond Excel's VLOOKUP function to master complicated formulas. VLOOKUP is the function many Excel users rely on to return data from other locations in a worksheet; however, utilizing VLOOKUP isn't always the most efficient approach. David shares helpful tweaks you can implement with the revered VLOOKUP fun........

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Webinar Id: ISSKB0016
03/03/2020
10:00 AM PT | 01:00 PM ET
Duration: 60 mins
More Productivity, Less Stress! How? With Microsoft Outlook

If your workload has increased, your stress is up, and you need new ideas to "get it all done," you'll be amazed as you learn simple Outlook tricks that make handling your heavy workload easy and the stress tips that can calm your mind. You?ll learn the power of disposing of minor details and focusing on high "A" tasks that: Advance your career Make it possible for you to deliver what you promised when you promised it Permit you to wal........

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Webinar Id: ISBV002
03/04/2020
10:00 AM PT | 01:00 PM ET
Duration: 60 mins
Onboarding Best Practices for Millennials and all Employees

Reducing turnover and fast-tracking new employees to productivity is a key business imperative. The reality is that about 30% of employees don't make it past their first year and it's expensive. Good recruitment and hiring can be quickly undone by disorganized poorly executed new employee orientation. And as millennials become a driving force in the workplace, they represent special opportunities and challenges. Every generation has uni........

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Webinar Id: ISSSK026
03/18/2020
10:00 AM PT | 01:00 PM ET
Duration: 60 mins
Why Employee Recognition Programs Don't Work and What Leaders Should Do Instead?

Why is it that most leaders believe they are doing a great job demonstrating to their staff how much they value them but only a small percentage of those same staff members agree. In fact, many employees suggest that their manager's silence is "deafening!" Do you have leaders who say, "I pay them well - that's how I show my appreciation" or "My job isn't to make them feel good about themselves. It's to get the work done" or "I don't hav........

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Webinar Id: ISDSS014
03/19/2020
10:00 AM PT | 1:00 PM ET
Duration: 60 mins
Engaging Your Team in Critical Thinking

It is our nature to think-we all do it. However, a good share of our thinking is biased, distorted, or incomplete. Critical thinking is an essential skill for both managers and employees. Few of us are effective critical thinkers though research suggests that leaders believe they think quite well. Critical thinking ensures we pose the right questions, view others'viewpoints with merit, and challenge assumptions in strategic thinking, de........

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