How do you most effectively coach toxic personalities? This may make you scratch your head because your experiences may reveal that they often get away with bad behaviors-and coaching fails. Until now! , But first it is important to understand what makes them tick. "Toxic people are often known as narcissists, bullies, and clever chameleons who knock down, but kiss up," said Dr. Mitch Kusy, author of his newly released book, Why I Don't........

In today's world, many operations once performed by specialists are assigned to Human Resource professionals as 'projects.' However, few HR professionals receive training or tools to help them manage projects efficiently and effectively. The 'project' is added to an already full schedule, major decisions have been made elsewhere, and you have no 'team' to carry out the work. As a result of this topic, HR professionals will be able to pl........

How do you create a culture of accountability? Of course, this depends on whether you are talking about yourself, your team or your organization. But the principles are the same. The first step? It starts with an understanding of what accountability is and why it is important for performance. After that, you can use accountability as an incredibly powerful tool for improving the individual, team and organizational performance. In this s........

As enterprises have been growing far and wide, often international in scope, we find ourselves as executives and managers with our talent spread farther and farther, often at dozens and hundreds of locations. How do we 'get a better handle' on all this?

Most books, articles and courses on managing meetings ignore the fact that leaders, managers and facilitators of meetings have different roles. Thus a course in managing meetings effectively needs to take these roles into consideration. We do. Briefly, the Leader has something to say. The Manager wants interaction to lead to a specific end point - usually a solution. The facilitator is there to make sure process is followed. In this wor........

Executive Assistants today are called on to perform duties well beyond the administrative. They need leadership skills to manage a wide range of executives, managers, and their complex activities. Some have a team of their own. They must be knowledgeable about the business, the strategies and goals of the organization and how these impact individuals and their teams. They must be master communicators with strong influence capabilities. ........

Social Media are not just for marketing professionals. There are benefits to using social media as business tools in many different areas of businesses. Becoming clear on who your audience is and understanding the possibilities of connecting and engaging with them on social media are the first few steps. Then getting focused on the right messages and being committed to using the tools beyond simply pushing out content can create real va........

Knowledge and Technical Skills are key elements for success in the business world, but they will only get you so far. The real key to significant success in the business world is Behavioral Skills. Without fine-tuned Behavioral Skills your success will be stunted - and you will be left wondering why you are being overtaken for promotions by others not as Knowledgeably or Technically Skilled as you. Knowledge -Technical Skills - Behavior........

If your workload has increased, your stress is up, and you need new ideas to "get it all done," you'll be amazed as you learn simple Outlook tricks that make handling your heavy workload easy and the stress tips that can calm your mind.  You'll learn the power of disposing of minor details and focusing on high "A" tasks that: Advance your career Make it possible for you to deliver what you promised when you promised it Permit you to wal........

This webinar can help you understand the key elements of effective managers, and why your most successful people are not necessarily the most effective. There are a multitude of books available on the topic of managerial success. The literature discusses how to measure and predict success, its motivation, and even its pitfalls. What is the difference between success and effectiveness? In most organizations, and indeed in most human reso........

Everyone wants to feel acknowledged and empowered.Being assertive in the workplace is a frequently misunderstood concept as there are many of us who confuse assertiveness with being aggressive and domineering. Assertiveness is a skill regularly referred to in social and communication skills training. Being assertive means being able to stand up for your own or other people's rights in a calm and positive way, without being either aggres........

If you are using Outlook only for email and for calendar appointments and meetings, you are leaving about 85% of the power of Microsoft Outlook untouched and untapped. Attend this webinar, learn to use Outlook to the fullest extent and you'll be on the path to greater productivity and achievement.  You'll learn how the advanced features of Outlook Tasks and Calendar can work in tandem, partnering with you to tackle your 21st century wor........