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Webinar Id: ISSETF007
10/17/2018
12:30 PM PT | 03:30 PM ET
Duration: 60 mins
Excel Dashboard for the Financial Professional - Great for Anyone Interested in Excel Dashboard Techniques

If you work with data, you're likely already familiar with common frustrations with Microsoft Excel like size limitations and manually entering data from multiple sources. Luckily there are two Microsoft tools - PowerPivot and PowerQuery - that solve ALL of these issues, right inside Excel. No Access databases or IT department help needed. With imports of 1-million-plus rows of data sets from virtually any source and the ability to save........

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Webinar Id: ISSGMK012
10/19/2018
10:00 AM PT | 01:00 PM ET
Duration: 180 mins
3 hrs Webinar - Tools for Human Error Reduction: Developing Metrics and KPI's (Key Performance Indicators) to minimize Human error rates

Human error is known to be the primary cause of quality and production losses in many industries. Although it is unlikely that human error will ever be eliminated, many human performance problems can be prevented. Human errors start at the design stage. From procedures, training, and workplace environment many variables that affect human behavior CAN be manipulated reducing the likelihood of these occurrences. To work with these challen........

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Webinar Id: ISSJD011
10/22/2018
10:00 AM PT | 01:00 PM ET
Duration: 60 mins
The Marriage of the PFMEA and Control Plan, A Dynamic Control Plan

Come celebrate the union of the PFMEA and the CP! See how the Dynamic Control Plan (DCP) combines both tools into ONE enabling the savings of hundreds of hours of Engineering time, reducing the risk of documentation errors, and, actually improving QMS effectiveness while reducing repetitious work. This session will show you how you can benefit from the DCP! Process Failure Modes Effects Analysis (FMEA): High level overview of PFMEA colu........

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Webinar Id: ISSDRS006
10/23/2018
12:30 PM PT | 03:30 PM ET
Duration: 90 mins
Strategies for Effective Leadership

Leadership is the ability to influence attitudes and behaviors. It requires a willingness to commit to achieving results and a passion to guide, direct and coach.

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Webinar Id: ISSMS005
10/26/2018
12:30 PM PT | 03:30 PM ET
Duration: 60 mins
Millennials and Generation Z: Reducing Attrition and Unlocking your Companies Productivity

In today's business environment, four generations work side-by-side, each with different attitudes and expectations about their jobs, careers, and contributions to their employers. Businesses need to create and deliver a value proposition to bring out the best from workers in Generation Y ("Millennials") and Z, especially since they are becoming increasingly dependent on younger talent while continuously losing older talent to retiremen........

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Webinar Id: ISSAH012
10/30/2018
12:30 PM PT | 03:30 PM ET
Duration: 60 mins
Handling Sensitive Dress Code Issues without Getting Sued

Employers realize that their employees typically are the "face" of the company, and employers are finding it increasingly advisable to control that image. HR, which is frequently responsible for policy development, must work with other parts of the organization to ensure that dress codes are managed consistently and fairly. Dress and appearance policies now require organizations to develop strategies that align with employer goals and c........

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Webinar Id: ISDRAE10
10/30/2018
12:30 PM PT | 03:30 PM ET
Duration: 90 mins
Mastering Excel Pivot Tables: How to Crunch Numbers Like an Expert - Advanced Level

In this comprehensive webcast, Excel expert David Ringstrom, CPA, teaches you how to push the boundaries of Excel pivot tables. David demonstrates how to: add even more interactivity to pivot tables by grouping data in various ways, extract data easily from Microsoft Access, create simple macros that can resolve the most frustrating aspects of pivot tables, determine the number of duplicates in a list, reap the benefits of Excel's Slice........

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Webinar Id: ISSCD014
10/31/2018
10:00 AM PT | 01:00 PM ET
Duration: 90 mins
Project Management Best Practices: The 8 Keys to Completing Every Project On Time and On Budget!

Managing projects can be a big headache sometime; well, our Webinar is the perfect prescription! Our Webinar will provide the best practices of managing projects - you will receive tools, techniques and best practices to enable you to more effectively manage the projects you are assigned successfully - on time and on budget. We will facilitate better understandings of process and project documents - including scope statements, communica........

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Webinar Id: ISSSK012
10/31/2018
10:00 AM PT | 01:00 PM ET
Duration: 60 mins
10 Tips for Great Meeting Management

Are your meetings inspiring or dull and draining? Do members question the need for or amount of time spent in meetings when their REAL work will be waiting for them later? What about all that silence? Why is it such a struggle to get people engaged and willing to offer the expertise you know is around the table? Are important decisions left unmade due to lack of time or attention to administrative details that could be handled somewhere........

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Webinar Id: ISSSA003
11/01/2018
10:00 AM PT | 01:00 PM ET
Duration: 60 mins
Coaching Skills for Managers and Supervisors: Getting Employee Performance and Behavior Employee Improvement, One Meeting at a Time

Managers and supervisors can create the workplace they want, where focused, motivated, and self-directed employees want to come to work, develop, and grow. They must learn to coach to get these results. Coaching is an employee-centered and time-focused process. It helps bosses at all levels create a realistic prescription for change, using tools, experience, guidance, career-path mentoring, and continuing support. Employees can be both ........

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Webinar Id: ISSDRS008
11/01/2018
12:30 PM PT | 03:30 PM ET
Duration: 60 mins
How to Build a Ridiculously Successful Team

A winning team will out produce any individual and most other teams. There is an amazing strength, resilience and ability to perform at heroic levels when a quality team is in synch and working together. A good team will improve your results far beyond anything you try to accomplish alone.

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Webinar Id: ISKBU012
11/01/2018
12:30 PM PT | 03:30 PM ET
Duration: 60 mins
Achieve Greater Productivity with Outlook Contacts, Calendar & Tasks

Outlook is a powerful productivity tool and if you are using it only for email and for keeping track of meetings and appointments, about 80-85% of the power of Outlook is unused. You paid a great deal for the privilege of using Microsoft Outlook - why not wring every dollar you can out of it?  Microsoft Outlook is not just a piece of software but a powerful program to put you in control of your workday. The greatest efficiency is gained........

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Webinar Id: ISSMS006
11/02/2018
12:30 PM PT | 03:30 PM ET
Duration: 60 mins
Can an Employee be Fired over a Social Media Posting

I posted it on line can I be fired for that comment? Some employees depending in their position may have more rights than others as to what they post on line. Some employees based upon content may have more protection. Does the law distinguish between online vs offline conduct? How is cyberbullying view under the law? Training in this area may be the more effective way to reduce incidents of social media postings that harm employees and........

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Webinar Id: ISSTE002
11/06/2018
10:00 AM PT | 01:00 PM ET
Duration: 60 mins
Emotional Intelligence: How to Be Heart-Smart and Successful in Business

Do emotions or interpersonal challenges ever get in the way of your productivity as a manager/analyst/project manager/technical person? Do you feel frustrated when it is hard to get needed information, negotiate between perspectives that are in conflict or collaborate with others on a stressful project?  In today's marketplace, you need to be technically and emotionally intelligent. Perhaps you have all the technical preparation you nee........

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Webinar Id: ISSRS013
11/08/2018
10:00 AM PT | 01:00 PM ET
Duration: 90 mins
Solving Problems through Critical Thinking

In this webinar you will learn how to make effective decisions and solve problems using critical thinking and simple, practical tools. You make decisions and solve problems every day. Learn how to apply critical thinking techniques to these activities. Every organization must be nimble when solving new and recurring challenges; and everyone within the organization must be able to use critical thinking and creative problem solving to tak........

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Webinar Id: ISSGMK013
11/09/2018
10:00 AM PT | 01:00 PM ET
Duration: 180 mins
3hr Webinar-Reduce Human Error on the Drug and Device Manufacturing Process...

Human error is known to be the major cause of quality and production losses in many industries. Although it is unlikely that human error will ever be totally eliminated, many human performance problems can be prevented. Human errors start at the design stage. Procedures play a vital role in human reliability. Nevertheless, it is really important to understand human behavior and the psychology of error as well as understand exactly where........

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Webinar Id: ISSCD018
11/13/2018
10:00 AM PT | 01:00 PM ET
Duration: 90 mins
Performance Reviews: A Step-By-Step Process For Conducting Them Meaningfully and Effectively

One of the most critical areas of employee relationships and one of the biggest challenges management faces today is conducting effective performance appraisals and determining appropriate merit increases. Learn to give performance appraisals that help motivate employees to achieve goals and increase their value to the organization. Since both managers and employees often view performance appraisals with anxiety, attention is given to p........

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Webinar Id: ISSMK004
11/15/2018
10:00 AM PT | 01:00 PM ET
Duration: 90 mins
A Powerful Team Assessment Instrument HR Can Facilitate: A Renowned Consultant Shares His #1 Team Method!

Assessing team performance is a tricky thing because of the hidden dynamics that often don't easily come to the surface, even with the best of facilitation. In his research and consulting practice for over 25 years, Dr. Mitch Kusy has discovered that good facilitation is not enough! In addition to outstanding facilitation skills, Mitch has found 3 additional factors must be in place for HR to help their organizations improve team perfor........

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Webinar Id: ISFMG0011
11/19/2018
10:00 AM PT | 01:00 PM ET
Duration: 60 mins
Inner & Outer Diversity and Inclusion (in 3 "D"): Discovering, Designing, and Delivering an Innovative & Interactive D/I Community

In today's TNT - Time-Numbers-Technology - driven & distracted world, professionals must bring their most complex and creative ideas and skills, insights and strategies to the world of hi-tech and human touch. Also critical is having a 4A workplace environment that fosters Authority, Autonomy, Accountability, and Accessibility. Learn to identify 4A boundaries and to build 4A bridges. Are you ready to create an open, less status-driven "........

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Webinar Id: ISSJD010
11/19/2018
10:00 AM PT | 01:00 PM ET
Duration: 60 mins
Predictive Warranty using Paynter Charts

This session shows practitioners how to develop and create a Paynter Chart for predictive warranty management. Attendees will see how to actively utilize representative return data, observe the construction of a sample Paynter and then observe the results of the predictive analysis. Successful examples will be shared. Attendees will walk away with a model that they can apply to their own organizations while learning how to mitigate busi........

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Webinar Id: ISDSS010
11/19/2018
12:30 PM PT | 03:30 PM ET
Duration: 60 mins
Female to Female Hostility at Workplace: All you need to Know

Are women really each other's worse enemy or is it just a myth and a stereotype? What does the research show about women's hostility to other women, sometimes called bullying, in the workplace? Bullying is a learned behavior that gets fine-tuned during our school years. Girls and women tend to bully using more subtle nuanced types of tactics that are relationship-based. Men's ways of bullying tend to be more aggressive. Is female to fem........

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Webinar Id: ISKBU013
11/20/2018
10:00 AM PT | 01:00 PM ET
Duration: 60 mins
Jumpstart 2019 - Setting and Getting Goals Using the Power of Microsoft Outlook

The human psychic seeks self-esteem through achievement. Achievement comes from planning, prioritizing, and executing activities that have meaning to you. The planning and prioritizing process is formally called goal setting which can sound trite because we hear it mentioned so often.  Even though you may intellectually understand the need to set goals, until you actually set a goal, write it down, and plan out the steps to achieve that........

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Webinar Id: ISSSK013
11/21/2018
10:00 AM PT | 01:00 PM ET
Duration: 60 mins
When Training Others isn't Your Real Job: Tips for Accidental Trainers and Occasional Speakers

Leaders and other professionals, often promoted from within their organizations based on their own experience are often ill equipped to present their expertise to influence others or rallying support on their teams, organizations or constituents. And rarely are they the best person to train others based solely on their experience, their knowledge and acquired skill. There is, after all a big difference between procedural knowledge and d........

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Webinar Id: ISSGM001
11/26/2018
10:00 AM PT | 01:00 PM ET
Duration: 90 mins
Managing a Union Workforce

Directors and Managers today are continually challenged in managing their union workforce. It remains extremely important for them to have and utilize their available tools and learn new tools, in order to effectively manage their employees. The information presented in this webinar will save time and money for your organization as Managers will perform more effectively, as they embrace positive employee and labor-management relationshi........

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Webinar Id: ISSDR016
11/26/2018
12:30 PM PT | 03:30 PM ET
Duration: 90 mins
Microsoft Excel: Using What-If Analysis - When, Why, and How

Learn various functions in Microsoft Excel to manipulate data and ultimately select a scenario with the best possible outcome. Data manipulation skills using Excel functions can help you avoid replicating worksheets resulting in costs saved on time and labor. The advanced functions can also help in comparing different scenarios and extrapolate trends based on existing data. In just 75 minutes you will learn What-If Analysis tools includ........

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Webinar Id: ISSRS014
11/27/2018
10:00 AM PT | 01:00 PM ET
Duration: 90 mins
Understanding Customer Expectations

No matter what business you are in, you must be able to understand customer's expectations, even when they cannot articulate them easily. Whether internal or external, we must meet the expectations of our customers to be successful. Explore some simple tools and approaches to digging out what's missing for customers. You can apply these principles to your existing target market and integrate this into your ongoing strategic planning and........

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Webinar Id: ISSGC004
11/28/2018
10:00 PM PT | 1:00 PM ET
Duration: 90 mins
How to write error-free procedures

Human error is known to be the primary cause of quality and production losses in many industries. Although it is unlikely that human error will ever be eliminated, many human performance problems can be prevented. Human errors start at the design stage. Procedures play a vital role in human reliability. Nevertheless, it is essential to un........

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Webinar Id: ISSTE003
11/30/2018
10:00 AM PT | 01:00 PM ET
Duration: 60 mins
Race Relations in the Workplace: Making the Most of Cultural Differences

Demographics are changing rapidly in the business world and sometimes there are communication challenges related to this fact. People from different races and cultural backgrounds may have significant differences in values and how they interact. These differences, and the way they are handled or mishandled, can positively or negatively impact communication and business results. Racial bias, whether real or perceived can be a huge profes........

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Webinar Id: ISSTN001
12/03/2018
12:30 PM PT | 03:30 PM ET
Duration: 60 mins
Teaching Your Front Line Staff to Ask BSA Questions

This Bank Secrecy Act (BSA) training program will explain how to train your frontline staff to ask BSA questions. It will cover Currency Transaction Reports (CTR), Monetary Instrument Log, and Suspicious Activity Reports (SAR) scenarios and questions, and much more.

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Webinar Id: ISSSK001
12/04/2018
10:00 AM PT | 01:00 PM ET
Duration: 60 mins
Unintentional Workplace Retaliation Is Still Expensive!

Unintentional workplace retaliation is more and more common AND expensive in workplaces today. And it is true that the truth of the original claim of harassment or discrimination doesn't really matter. It could be found to be baseless or even fabricated yet the claim of retaliation is upheld. This can be so frustrating for supervisors, managers, any "person in a position of power," as they are still liable for taking any action deemed r........

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Webinar Id: ISSCD017
12/05/2018
10:00 AM PT | 01:00 PM ET
Duration: 90 mins
The Effective Manager Communication Skills Toolbox: Making Listening, Constructive Feedback, Conflict Resolution and Coaching Work for You, Your Team and Bottom-Line Results

In order to function at maximum effectiveness, a manager must master critical communication skills, including active listening, the ability to receive and provide constructive feedback, to resolve conflicts and to coach and mentor.

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Webinar Id: ISSRS015
12/06/2018
10:00 AM PT | 01:00 PM ET
Duration: 90 mins
Avoiding Year-end nightmare of performance review

Companies find Performance Management more important than ever before. There are sophisticated software tools to aid managers and HR professionals to execute more effective annual performance reviews. Even with advanced technology, managers and employees often dread this annual ritual. The best performers often find it the most frustrating and even de-motivating aspect of their jobs. Over reliance on technology to cope with the increasi........

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Webinar Id: ISSMS007
01/17/2019
10:00 AM PT | 01:00 PM ET
Duration: 60 mins
Stay Interviews: Engaging Talented Employees with Focus and Intention

In today's dynamic job marketplace, employees have multiple options for where to work. As a result, employers need to understand not only how to recruit the best candidates, but also how to retain their best employees. If you're relying on standard benefits, employee perks, and exit interviews to engage your employees, then you're missing a key component of a robust talent management program. And you're probably needlessly spending prec........

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Webinar Id: ISSMS008
02/05/2019
10:00 AM PT | 01:00 PM ET
Duration: 60 mins
Achieve Gender Pay Equity with Real-world Techniques

Gender pay equity is a discussion topic relevant not only from a compliance standpoint but also from a talent management one. Employers need to hire and retain the best talent to build and grow their businesses. Looking at the employer-employee relationship from various angles means that gender pay equity is a real and relevant part of today's business practices. This course will provide you with a better understanding of the pay equity........

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Webinar Id: ISSCD020
Duration: 90mins
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"Virtual Team" - Managing People Effectively in Multiple Locations

As enterprises have been growing far and wide, often international in scope, we find ourselves as executives and managers with our talent spread farther and farther, often at dozens and hundreds of locations. How do we 'get a better handle' on all this?

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Webinar Id: ISFMG0010
Duration: 60mins
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Transforming Anger and Conflict into Collaborative Problem Solving: The Stress Doc's Four Faces of Anger - Model & Method

Today's always on, TNT - Time-Numbers-Technology/Transition - Driven & Distracted World can breed tension and conflict. Discover the Four Angry "I"s and the Stress Doc's "Four Faces of Anger" Model for transforming anger, rage, and conflict into productive dialogue and conflict resolution. Learn and practice skills and strategies for: 1) disarming power struggles by asking trust-building, "good questions" 2) providing and receiving all ........

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Webinar Id: ISSTB010
Duration: 60mins
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Using Social Media as Business Tools

Social Media are not just for marketing.There are many benefits to using social media as business tools in many different areas of businesses. Understanding the possibilities and your audience are the first steps. Then focusing on the right message and being committed can provide real value from using social media as business tools. In this class we will discuss the possibilities, deciding on the audience, various social media sites and........

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Webinar Id: ISSTM001
Duration: 60mins
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How to Build a Compassionate Workforce One Generation at a Time

This webinar will help you gain insight into how to build a compassionate workforce one generation at a time. Many organization are challenged with how to manage a culture with multiple generations. For the first time in our history organization have five generations in the workplace. So the questions is how do you build a culture that embraces all generations?

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Webinar Id: ISSAH011
Duration: 60mins
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Win- Win and Conflict Resolution

As part of dealing with others, you need to convince them with your ideas, while at the same time understand their concern and point of view. As a result, managing conflicts efficiently is a skill everyone must have. Each of us has a preferred style for resolving conflicts influenced by our personality and experiences dealing with situations in the past. However not all conflicts situations are the same. If you were to limit yourself to........

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Webinar Id: ISSTE001
Duration: 60mins
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Men and "#MeToo: What Men Need to Know Now"

The nature of the rules governing how men can relate to women are changing. What can you now safely say at work? What can you safely do? What should you not say or do? What is constitutes harassment?  Can you ever say to a co-worker or client, "That dress looks nice on you." or "You look good, like you've lost some weight"? We still need to relate between the sexes to optimize business results. Come learn what the new rules are and how ........

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Webinar Id: ISSCD022
Duration: 90mins
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Successfully Managing and Dealing With Difficult People: The 5 Most Difficult Types And How To Effectively Approach Them

How can you resolve conflicts less painfully, delegate critical tasks more efficiently, energize your employees and transform resistance into support? Adjusting your management and personal styles to complement the culture of your work group and your company as a whole can be the catalyst that motivates your teams to heightened productivity. Utilizing extensive practice in the principles of emotional intelligence, Successfully Managing ........

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Webinar Id: ISSGM003
Duration: 90mins
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Your Employees are Organizing a Union

Managers and Supervisors are taken to task everyday in managing their Non represented employees. It is important for them to learn the Initial warning signs of Union Organizing long before a Union gets the appropriate number of signed Authorization Cards and the NLRB Conducts a secret Election. Learn here the best Election is the one??that is never held . This course will delve into the 20 + Initial Warning Signs of Union Organizing, Wh........

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Webinar Id: ISSAH013
Duration: 60mins
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Assertive communication which is better than supportive communication

Everyone wants to feel acknowledged and empowered.Being assertive in the workplace is a frequently misunderstood concept as there are many of us who confuse assertiveness with being aggressive and domineering. Assertiveness is a skill regularly referred to in social and communication skills training. Being assertive means being able to stand up for your own or other people's rights in a calm and positive way, without being either aggres........

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Webinar Id: ISSKB012
Duration: 60mins
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Microsoft Outlook - Advanced Tips and Techniques

Microsoft Outlook is a crucial piece of your productivity puzzle. You start and end your day in the program and learning to be a more efficient user pays huge dividends and helps you complete your task list in record time. This webinar literally lightens your workload as it teaches you advanced techniques for simplifying the planning and processing of tasks. As you become a savvy user of advanced features of Outlook, you will dispose of........

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Webinar Id: ISSSK011
Duration: 60mins
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Forgotten PowerPoint Tips that really will WOW Your Audience

True or false? Before the first quarter hour is over in a typical presentation, people have usually checked out. Absolutely, true. If keeping someone's interest in our training or presentations were a business, we'd have at least an 80% failure rate! In this day of adult attention spans that mimic that of four-year-olds, research reminds us to "hook" and continually engage our audiences emotionally with images they can relate to immedia........

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Webinar Id: ISSSA002
Duration: 60mins
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Workplace Violence Prevention

During this one-hour webinar training session, Dr. Steve Albrecht, co-author of Ticking Bombs, one of the first business books on workplace violence, provides realistic and practical tools to help all employees with customer or taxpayer-contact jobs to better deal with angry, entitled, or threatening people, either over the counter, over the phone, or in the field. He focuses on recognizing warning signs in troubled or troubling employe........

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Webinar Id: ISFMG009
Duration: 60mins
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The Art of Knowing How to Say It and Engage It

In a TNT - Time-Numbers-Technology -Driven & Distracted World, as a leader, focusing and holding people's attention is critical. More than ever, it's not what you say but how you say it in a manner that directs and engages, if not captivates. And can you do this without always playing the authority trump card? Which leads to two vital questions: Are You Being Heard or Just Making Noise? Do you exercise the Triple "A" of Personal & Organ........

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Webinar Id: ISSGC005
Duration: 90mins
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Understanding Human Error

Human error is known to be the major cause of quality and production losses in many industries. Although it is unlikely that human error will ever be totally eliminated, many human performance problems can be prevented. Human errors start at the design stage. From procedures, training, and workplace environment many variables that affect human behavior CAN be manipulated reducing the likelihood of these occurrences. To work with these c........

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Webinar Id: ISSJF001
Duration: 60mins
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Stop Avoiding Difficult Conversations: Practical Tactics for Crucial Communication

Learn How to Handle Difficult Conversations and Minimize Conflict and Tension Every workplace experiences conflict, confrontation, and controversy. No one enjoys tackling the touchy topics; but, an attitude of avoidance leads to misunderstanding and decreased productivity. Your employees will always have differences of opinion; however, if these differences are not handled in a positive manner, your people will experience anxiety, bruis........

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Webinar Id: ISSSA001
Duration: 60mins
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Team and Employee Conflict Resolution

Employees need to get along to be able to function and do the required work. This doesn't mean they need to love each other or even like each other, but they must know how to co-exist. Managers and supervisor need to know how to use conflict resolution tools, to run individual meetings with warring employees, then know how to bring both employees together to facilitate a meeting that creates ground rules for their future success. The se........

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Webinar Id: ISSCD016
Duration: 90mins
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Moving from An Operational Manager to a Strategic Leader

Gain the insights and skills to know where your business stands today and where it's heading tomorrow. In today's unpredictable business environment, strategic leadership is not just for top management alone. It's for: Managers who want to increase their competitive advantage by anticipating their customers' priorities, needs and expectations Managers who want to distinguish operational data from strategic data, creatively develop sourc........

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Webinar Id: ISFMG008
Duration: 60mins
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Transforming Change and Conflict into Diverse-Inclusive-Collaborative Teaming: The Art of Resilience, Relating & Risk-Taking

In a 24/7, rapidly changing, always on, "do more with less" world, not surprisingly, individual stress and interpersonal tension can influence the organizational climate, communication, and coordination. The challenge becomes sustaining resilience and morale while forging cooperative and productive working relationships and partnerships. How does a team or a community harness this unpredictable energy to generate a "Helmet's Off" atmosp........

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Webinar Id: ISSGMK011
Duration: 90mins
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Supervising a human error-free environment: you can do a lot more than you think

Human error is known to be the major cause of quality and production losses in many industries. Although it is unlikely that human error will ever be totally eliminated, many human performance problems can be prevented. Human errors start at the design stage. From procedures, training, supervision, and workplace environment many variables that affect human behavior CAN be manipulated reducing the likelihood of these occurrences. To work........

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Webinar Id: ISSTM002
Duration: 60mins
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How to Leverage a Multi-Generation Workforce

There are many factors that are changing today's workforce. We have a multi-generational workforce to include 5 generations in the workplace. For example the workforce is aging with baby boomer leaving with institution knowledge and millennial's entering the workforce with minimum work experiences. Many organizations are faced with how to leverage the different generations within the workforce. With the workforce comprised of 5 generati........

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Webinar Id: ISSEMT011
Duration: 90mins
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Creating a KPI Dashboard for HR Professionals

No matter what business you are in, a dashboard is a critical tool in your communication armoury and as with any communication tool, presentation is everything. Although there are many tools that can be used to create a dashboard, Excel is commonly used due to it's power, it's flexibility and the fact that most people have it installed on their computer.  This training focuses on what you need to know to create an interactive profession........

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Webinar Id: ISSAL010
Duration: 60mins
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Excel: Tools of the Trade

Excel "Tools of the Trade" are the hidden, but incredibly useful tools on the Excel ribbons that can be summarized as Excel's "Best Kept Secrets". If you are handling large spreadsheets and large data, then attend this webinar!

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Webinar Id: ISSEMT009
Duration: 90mins
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Mastering Excel Formulas and Functions

Whether you need to calculate loan repayments, generate a profit-and-loss account, solve maths or engineering problems, in fact, think of any scenario that involves addition, subtraction, division or multiplication of numbers and you'll find that Excel is the best tool for the job. Functions are built-in formulas that have been programmed to perform a specific calculation. They range from the simple such as SUM and AVERAGE (used to calc........

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Webinar Id: ISSKB010
Duration: 60mins
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Using Microsoft Outlook Contacts to Organize Your Sales Efforts

Sales is a demanding and complex job. Today rolodex files and piles of business cards are replaced with digital information on potential and existing clients. Even though the information is now digital, keeping track of all details can still be overwhelming. Simplify the process by using the sales features of Microsoft Outlook. When you become a savvy user of the sales features of Outlook, you will have more time to focus and think stra........

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Webinar Id: ISSCD021
Duration: 90mins
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Time and Task Management - 25 Tips for Working Smarter Every Day

Take control of your time...and get control of your entire work day! The speed of everything has changed. Are your time management skills up to the challenge? Do you put off more today than you can ever accomplish tomorrow...exhaust yourself by 4:00 p.m. with only a fraction of your work done...see yourself as a decision maker who never gets around to making decisions...dread the next business meeting-or worse, going back to your desk t........

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Webinar Id: ISSTB009
Duration: 60 mins
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Using LinkedIn as a Business Tool

LinkedIn has become much more than a career transition tool. When used properly LinkedIn is a powerful business tool. In this webinar, we will explore who should be using LinkedIn as a business tool as well as the three activities you need to execute on LinkedIn to create real business value. Attendees of this webinar will be exposed to ideas and best practices which when adopted can provide the framework for using LinkedIn as a busines........

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Webinar Id: ISSGMK010
Duration: 90mins
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Controlling Human Error in the Manufacturing Floor

Human error is known to be the primary cause of quality and production losses in many industries. Although it is unlikely that human error will ever be eliminated, many human performance problems can be prevented. Human errors start at the design stage. From procedures, training, and workplace environment many variables that affect human behavior CAN be manipulated reducing the likelihood of these occurrences. To work with these challen........

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Webinar Id: ISFMG007
Duration: 60mins
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Stress, Change & Team Resilience through Humor: An Interactive Playshop

In a 24/7 always on, TNT - Time-Numbers-Technology - Driven-Distracted World, filled with change and uncertainty, to build personal-professional resilience we must rapidly identify stress "smoke signals." Also vital, is understanding the individual and organizational characteristics that facilitate burnout, as well as the burnout battlefront stages. Then, let the Stress Doc's "Get FIT" - FUN-Interactive-Thought-provoking - program provi........

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Webinar Id: ISSEMT010
Duration: 60mins
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Outlook - Inbox Hero Inbox Zero

If you're like millions of other business professionals, you probably use Microsoft Outlook every day to manage your email, calendar and to-do's. It's available for Windows, Mac, mobile and there's even a web version. So there's no excuse not to be organised. Or so the theory goes. The reality is email overload, missed deadlines and calendars so full you have no room to breathe.  For many people, managing their email, their calendar and........

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Webinar Id: ISSCD012
Duration: 90mins
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Performance Reviews: a step-by-step Process for Conducting them Meaningfully and Effectively

One of the most critical areas of employee relationships--and one of the biggest challenges management faces today--is conducting effective performance appraisals and determining appropriate merit increases. Learn to give performance appraisals that help motivate employees to achieve goals and increase their value to the organization.  Since both managers and employees often view performance appraisals with anxiety, attention is given t........

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Webinar Id: ISSKB009
Duration: 60mins
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21st Century Leadership: Use Discretionary Effort Principles and Microsoft Outlook to Take Employees to New Heights

The new century demands fresh management and leadership techniques. This webinar introduces you to discretionary effort principles of engagement and combines the instruction with Microsoft Outlook. You are getting the best techniques to update your management techniques with a technology focus. 

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Webinar Id: ISSTB006
Duration: 60 mins
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Using Social Media as Business Tool

Social Media are not just for marketing. There are many benefits to using social media as business tools in many different areas of businesses. Understanding the possibilities and your audience are the first steps. Then focusing on the right message and being committed can provide real value from using social media as business........

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Webinar Id: ISFMG006
Duration: 60mins
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Inspiring Leadership through Conflict, Courage, & Creativity: The Art of Passion Power

In today's diverse, always-on, TNT - Time-Numbers-Technology - Driven & Distracted World, three performance-communication-relationship-building pillars often determine leadership success: Are you courageously developing and passionately projecting your unique energy and experience, strengths and skills? Are you truly "being he........

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Webinar Id: ISSCD015
Duration: 90mins
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Moving from An Operational Manager to a Strategic Leader

Gain the insights and skills to know where your business stands today and where it's heading tomorrow. In today's unpredictable business environment, strategic leadership is not just for top management alone. It's for: Managers who want to increase their competitive advantage by anticipating their customers' priorities, needs,........

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Webinar Id: ISSWRS005
Duration: 90mins
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Working with Multiple Bosses Successfully

Most people find it challenging enough to work well with even ONE boss. But if you're working with two bosses -or MORE - the challenge may seem nearly insurmountable. Dealing with the workload is tough, but now you've also must manage multiple communications styles, sets of expectations, schedules, projects, and more. This can........

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Webinar Id: ISSEDR004
Duration: 90mins
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Excel Finesse: Pivot Tables - Beginning Techniques

You'll learn the basics of creating and using Excel pivot tables in this valuable webcast presented by Excel expert David Ringstrom, CPA. Pivot tables allow you to create reports from complex data simply by using your mouse. Pivot tables have a few nuances that can trip up the unaware user, so David points out the traps and sh........

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Webinar Id: ISSVMA001
Duration: 60mins
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Value Stream Mapping Critical Path Analysis

Value Stream Mapping (VSM) is a pictorial flowchart method used to illustrate, analyze and improve steps required to deliver a product or service by using a system of symbols to represent various work activities and information flows. Flowcharts are analyzed using Critical Path analysis and Process Reliability Modeling to dete........

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Webinar Id: ISSCD007
Duration: 90mins
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Successfully Managing and Dealing with Difficult People: The 5 Most Difficult Types and How to Effectively Approach Them

How can you resolve conflicts less painfully, delegate critical tasks more efficiently, energize your employees and transform resistance into support? Adjusting your management and personal styles to complement the culture of your workgroup and your company as a whole can be the catalyst that motivates your teams to heightened........

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Webinar Id: ISSCD006
Duration: 90mins
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Planning and Managing Organizational Change: The 8-Step Process for Making Change Work In Your Department and In Your Organization

Change is inevitable. But when changes are made, many employees lack the broader knowledge of why new systems and structures are necessary. As a result, frontline managers and human resources professionals must partner together and help organizations lead and manage change. This case-study-based seminar will prepare managers r........

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Webinar Id: ISSEMT007
Duration: 90mins
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Excel - Business Intelligence and Data Insights with Dashboards

No matter what business you are in, a dashboard is a critical tool in your communication armory and as with any communication tool, the presentation is everything. Although there are many tools that can be used to create a dashboard, Excel is commonly used due to its power, it's flexibility and the fact that most people have i........

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Webinar Id: ISSLG003
Duration: 60mins
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M2TM - Millennials to Team Members

Learn how the most innovative companies are attracting and retaining early talent. You have heard it before, those Millennials want to rise fast, a work life balance, feedback and seat at the table. But have they earned it maybe not. But wait, they are 80+ million strong and they are not going away. They out-number the Baby bo........

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Webinar Id: ISSMA001
Duration: 60mins
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Fishbone Diagramming

Organizations can be proactive and avoid process issues or reactive resulting in wasted time and resources trying to determine root causes. The Ishikawa Fishbone Diagram (IFD) is one of seven powerful Quality Management Tools (1. IFD, 2. Check Sheet, 3. Control Chart, 4. Histogram, 5. Pareto Chart, 6. Scatter Diagram, 7. Stratification - ........

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Webinar Id: ISSADL002
Duration: 60mins
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Excel Productivity Tips and Tricks

In this webinar, you will learn about Excels own set of features, tips and tricks that we all eventual learn after years of trial and error. But you need to be efficient NOW, not later! Don't skip this class because the nuts and bolts of the Excel user-interface is explained clearly and precisely. With this info-packed webinar, you will f........

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Webinar Id: ISSGC001
Duration: 90mins
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Human Error Investigations, Root Cause Determination and Corrective Action & Preventive Action (CAPA) Effectiveness

Human error is known to be the major cause of quality and production losses in many industries. Although it is unlikely that human error will ever be totally eliminated, many human performance problems can be prevented. Human errors start at the design stage. From procedures, training, and workplace environment many variables that affect ........

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Webinar Id: ISSGC002
Duration: 90mins
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How to write Error-Free procedures

Human error is known to be the primary cause of quality and production losses in many industries. Although it is unlikely that human error will ever be eliminated, many human performance problems can be prevented. Human errors start at the design stage. Procedures play a vital role in human reliability. Nevertheless, it is ess........

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Webinar Id: ISSCD002
Duration: 90mins
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"Virtual Team" - Managing People Effectively in Multiple Locations

As enterprises have been growing far and wide, often international in scope, we find ourselves as executives and managers with our talent spread farther and farther, often at dozens and hundreds of locations. How do we 'get a better handle' on all this?

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Webinar Id: ISSCD005
Duration: 90mins
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Time and Task Management - 25 Tips for Working Smarter Every Day

Take control of your time..and get control of your entire workday! The speed of everything has changed. Are your time management skills up to the challenge? Do you put off more today than you can ever accomplish tomorrow...exhaust yourself by 4:00 p.m. with only a fraction of your work done..see yourself as a decision maker who never gets around to making decisions..dread the next business meeting or worse, going back to your desk to se........

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Webinar Id: ISSDR006
Duration: 90mins
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Excel Finesse: Macros - Part 1

Excel expert David Ringstrom introduces you to macros-one of Excel's most powerful features-in this valuable presentation. David explains how to create macros, how to use Excel's Personal Macro Workbook, how to manage macro security prompts, and much more. After participating in this webcast, you'll be prepared to begin utilizing macros immediately.

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Webinar Id: ISSBJT002
Duration: 60 mins
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Simplicity: Leveraging the Most Disruptive Force of All

Why is simplicity so crucial to every workplace and everyone who works? Why can and must simplicity be so disruptive? Simplicity really matters. And we need you to take a stand for it. "Simpler for whom?? is one of the most pressing questions that all workplaces will face in the coming decade. A disruptive revolution is now flooding over from the consumer world into the world of work."  All that remains: Will HR, IT, business units, and........

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Webinar Id: ISSGS001
Duration: 60mins
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How You Should Utilize Employee Engagement Surveys

Your employee retention rates will be much greater with engaged employees. An engaged employee will be far more productive than one who has checked out. Management needs to learn how to keep high potential employees and keep them engaged. The most common way to learn whether your staff is engaged is through surveys. If they are not engaged it is important to find the root cause and take corrective action. In order to get to the root cau........

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Webinar Id: ISSRS006
Duration: 90mins
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Enhance Your Communication: Aligned Assertive communication

We've seen it (and participated in it) many times: We're discussing something important and suddenly people are getting excited, raising voices, dropping out or going at it aggressively. Any hope of a solution disappears. People dig in, quit listening, and slug it out verbally. What's happening? How do we prevent these damaging exchanges? Conflict is a natural part of communication especially during change. As you work with others, conf........

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Webinar Id: ISSRL003
Duration: 90mins
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Leadership Development for Executive Assistants

Executive Assistants today are called on to perform duties well beyond the administrative. They need leadership skills to manage a wide range of executives, managers, and their complex activities. Some have a team of their own. They must be knowledgeable about the business, the strategies and goals of the organization and how ........

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Webinar Id: ISSSAH004
Duration: 60mins
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Managing Millenials at Work

There are at least four generations employed in workplaces today. Each generation has its own characteristics, values, attitudes toward work and preferred communication style. Each brings its own set of skills, goals, and attributes into the workplace. Effectively supervising a group of mixed generations requires a respect and........

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Webinar Id: ISHLW003
Duration: 60mins
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Establishing the Mentor-Mentee Relationship for your Organization

This webinar will cover the value that mentoring can have on your organization's career development efforts. In this webinar, you will learn about the business case for implementing a mentorship program within your organization and the tools and tips that successful mentorship initiatives should exemplify.

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Webinar Id: ISSJD003
Duration: 60mins
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Breathing space for busy people

As the pace of life accelerates, people everywhere are scrambling to find effective solutions to the constant time pressure they face. As the only individual on earth designated by the U.S. Patent and Trademark Office as "The Work-Life Balance Expert" Jeff Davidson delivers a captivating presentation on having more Breathing S........

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Webinar Id: ISSRD001
Duration: 90mins
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Dealing with Conflict

Conflict is always with us. Everyone has opinions, and some are very strongly held. Whenever a group gets together to work on a project, solve a problem, or improve a process, these differing opinions bump up against one another. And this is good! Arguing passionately hones the ideas until the best one(s) emerge. Problems aris........

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Webinar Id: ISSBJ001
Duration: 60 mins
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The Future of Work Begins with Us: The Top Essentials for Leading People into Tomorrow

During this session, Bill Jensen will share the secrets and crucial trends he's learned from leaders across the world. Not only will Bill share top research findings that are a roadmap for the future, as well as practical How-To tips - he'll also facilitate our own exploration and discussion about the future. We are the frontline leaders ........

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Webinar Id: ISECTF002
Duration: 75mins
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How to use Microsoft Excel Charts?

There's the famous saying, "A Picture is worth a thousand words". Well, that is very true in Microsoft Excel. A chart can really show the meaning of large amounts of data much better than looking at the actual data can. This webinar will be all about creating and managing different types of charts in Excel. Everybody at work is always loo........

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Webinar Id: ISSTBH002
Duration: 60mins
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The Art of Listening and Asking Great Questions

Listening is an important skill that has many benefits. Those that can listen and ask great questions have a tangible edge over those that can't. They learn from what they hear. They show people that they are interested in what they have to say. They gain insights from the opinion of others. They are able to find out how others perceive things, their individual needs, desires, and motivation. These are great assets if you happen to be a........

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Webinar Id: ISSMJD002
Duration: 60mins
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Managing multiple priorities

This is an era of belt-tightening where shrinking budgets are part of a long-term, not a cyclical, phenomenon. Many managers today are asked and expected to do more while not being afforded any greater organizational resources; such efforts can take their toll. Learn breakthrough processes in managing multiple priorities, including the mu........

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Webinar Id: ISSKB008
Duration: 60mins
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Lead with Confidence and Charisma

Have you ever wondered what it takes to be the leader others choose to follow? The answer is CONFIDENCE and CHARISMA that comes from competence and leadership know-how. With the real help-not just theory- techniques taught in this webinar, you can create an authentic, captivating and compelling presence that is solid and firm ........

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Webinar Id: ISSETF004
Duration: 75mins
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Excel Macros and VBA

Don't be afraid of macros - learn how to create and use them. When you find yourself repeating actions in Excel - whether it's a five-step sequence you use when formatting a certain cell type or the 30 steps you use when you sort, filter, and print multiple worksheets once a week, the possibility exists that you can automate t........

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Webinar Id: ISSSAH003
Duration: 60mins
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Managing Remote Employees

Work from home policies and fully remote companies are becoming more of a norm in the tech industry. Various studies have shown that it is more difficult to get virtual teams to bond, harder for informal leaders to emerge, tougher to create genuine dialogue, and easier for misunderstandings to escalate. Leaders must deal with an array of cultural issues that can include differences in business protocol, decision-making, dealing with aut........

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Webinar Id: ISSKW003
Duration: 60mins
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Know your Environmental Regulations and the Impact on your Business

There are a myriad of environmental regulations that affect all types of businesses. These range from hazardous waste management, air pollution control, storm water control, disposal of batteries and disposal of light bulbs.

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Webinar Id: ISSWP001
Duration: 60mins
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DISC-Understanding and Leveraging Personality Types

For almost 2500 years, observers of human behavior noticed that humans fell into a pattern of four basic personalities. In the last hundred years, science validated these observations and built upon that to give us the understanding we have today. Your personality type drives each and every action you take and interaction you have from th........

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Webinar Id: ISFMG002
Duration: 60mins
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Keys to Captivating an Audience: Discovering and Expressing Your "Passion Power"

It's becoming increasingly clear: unity or divisiveness starts at the top! Today's challenge in our 24/7, diverse, and TNT -Time-Numbers-Technology-driven and distracted world is:  a) to capture people?s attention.  b) speak to their heads and hearts, spirits and souls. c) create a platform where folks can truly engage with one another wh........

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Webinar Id: ISSTCD004
Duration: 60mins
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The Leadership Toolkit

This session will define and describe the principles of leadership. We will also provide examples of leadership styles that will allow the participants to determine their own style as well as the styles of their managers, peers, and subordinates. We'll discuss how situational leadership can be an effective leadership style in today's dynamic business world and will show how to use this importance style and tap into one's "emotional inte........

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Webinar Id: ISFMG005
Duration: 60mins
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Stress, Change & Team Resilience through Humor: An Interactive Playshop

This program will shed light on the true cost of living in a technologically-driven and distracted world. Every day examples include: late night gaming or texting and disruptive sleeping texting and surfing instead of working "time urgency syndrome" - not enough hours in the day and believing you must be in contact tuning out family members or colleagues by burying one's head in a gadget  increased avoidance of face-to-face communicatio........

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Webinar Id: ISSRSR005
Duration: 90mins
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Critical Thinking, Creative Problem Solving, & Decision Making

In this webinar you will learn how to make effective decisions and solve problems using critical thinking and simple, practical tools. You make decisions and solve problems every day. Learn how to apply critical thinking techniques to these activities. Every organization must be nimble when solving new and recurring challenges; and everyo........

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Webinar Id: ISSCD003
Duration: 90mins
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Moving from An Operational Manager to a Strategic Leader

Gain the insights and skills to know where your business stands today and where it's heading tomorrow.In today's unpredictable business environment, strategic leadership is not just for top management alone. It's for: Managers who want to increase their competitive advantage by anticipating their customer's priorities, needs and expectations Managers who want to distinguish operational data from strategic data, creatively develop source........

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Webinar Id: ISSAHP005
Duration: 60mins
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Projecting a Poised, Professional Image That Commands Respect

Your professional image is the set of qualities and characteristics that represent perceptions of your competence and character as judged by your key constituents (i.e., clients, superiors, subordinates, colleagues). People are constantly observing your behavior and forming judgements about your competence, character, and commitment. It is important to distinguish between the image you want others to have of you and the image that you t........

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Webinar Id: ISSTTF003
Duration: 75mins
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Effectively using Microsoft Excel Functions

Learning how to use efficiently use Excel is so critical in many of today's office jobs. Many people know the basics of Excel.This webinar will show you how to use some of the advanced functions of Excel to really help get the most out of your data be more efficient, and get the information that you are looking for. This webinar is for someone who uses Microsoft Excel on a regular basis, and wants to be more efficient in using the progr........

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Webinar Id: ISSMTM004
Duration: 60mins
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Mobile Productivity - Microsoft Office on the iPad

The iPad is at last being treated as a serious business tool. Rather than carrying 2 devices, many users are choosing to trade-in their laptop and go iPad-only. One of the keys to being a productive mobile worker is learning about the features of the built-for-mobile version of Microsoft Office. In this session, you'll learn how to access........

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Webinar Id: ISSKB007
Duration: 60mins
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Moving from Management to Leadership

In today's intense 21st century work environment, it is not enough to just be a good manager. Success for managers demands being a leader as well. You were undoubtedly promoted to a manager because of your ability to produce stellar results on all previously assigned tasks and projects. When promoted to manager, you took on the challengin........

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Webinar Id: ISSCD004
Duration: 90mins
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Strategic Planning and Execution: The 1-2-3 Year Plan for Enterprise Success

Have you looked at how your company develops strategy lately? Is your organization poised to implement strategies that create value, generate growth and result in profits? Who thinks strategically in your firm? Strategy formation and strategic thinking have evolved...make sure your strategic thinking skills are keeping pace. You need to k........

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Webinar Id: ISSETF005
Duration: 75mins
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Excel as a BI Tool

If you work with data, you're likely already familiar with common frustrations with Microsoft Excel like size limitations and manually entering data from multiple sources. Luckily there are two Microsoft tools- Power Pivot and Power Query-that solve ALL of these issues, right inside Excel. No Access databases or IT department ........

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Webinar Id: ISZRSR001
Duration: 90mins
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Zap! You're a manager: getting off on the right foot

Many managers begin their tenure with no previous managerial experience or training. One day you're a highly competent person and the next day you're in charge of at least one other person and are at a loss. To make things worse, you're often told to continue all your previous work while you "manage" your team. Unfortunately, ........

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Webinar Id: ISSMH006
Duration: 60 mins
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Boost Your Leadership IQ: How to Successfully Transition from a Technical Contributor to a High Performing Leader

The war for Leadership top talent still rages across all industries sectors despite staff reductions across the board, but the question remains. How do technical contributors from Engineering, Construction, Professional Services,Consulting and Technology companies make a successful transition to become great leaders. Learn the........

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Webinar Id: ISSKKB005
Duration: 60mins
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Keep the Grass Watered on Your Side of the Fence

Losing valuable employees to a competitor is tragic. As the economy improves and jobs become plentiful, more employees will be thinking the grass is greener on the other side of the fence. This webinar shows you how to stop their exit, saving you hiring and training costs while preserving your intellectual capital. Keep the Grass Watered ........

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Webinar Id: ISSOKB004
Duration: 60mins
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Effectively using Microsoft Outlook - Advanced Tips and Techniques

If you are using Outlook only for email and for calendar appointments and meetings, you are leaving about 85% of the power of Microsoft Outlook untouched and untapped. Attend this webinar, learn to use Outlook to the fullest extent and you'll be on the path to greater productivity and achievement. Don't discover the benefits of advanced O........

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Webinar Id: ISTBU007
Duration: 60 mins
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Using LinkedIn as Business Tool

LinkedIn has become much more than a career transition tool. When used properly LinkedIn is a powerful business tool. In this webinar, we will explore who should be using LinkedIn as a business tool as well as the three activities you need to execute on LinkedIn to create real business value. Attendees of this webinar will be exposed to ideas and best practices which when adopted can provide the framework for using LinkedIn as a busines........

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Webinar Id: ISSEKB006
Duration: 60mins
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Email Survival Skills with Microsoft Outlook

Do you feel you are drowning in email with no end in sight? Is managing your Inbox a full time job? Sign up for this webinar, Email Survival Skills, and learn how to survive the heavy load of tasks or the constant stream of trivia that arrives via email. You will gain insight into how to work from a clean Inbox and how to reduce what flows into your Inbox while expediting email processing. Outlook provides many Inbox features that can h........

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Webinar Id: ISSSCD006
Duration: 90mins
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Strategic Planning and Execution: The 1-2- 3 Year Plan for Enterprise Success

Have you looked at how your company develops strategy lately? Is your organization poised to implement strategies that create value, generate growth and result in profits? Who thinks strategically in your firm? Strategy formation and strategic thinking have evolved...make sure your strategic thinking skills are keeping pace. You need to k........

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Webinar Id: ISSMTE003
Duration: 90mins
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Excel - Mastering Formulas and Functions

Whether you need to calculate loan repayments, generate a profit-and-loss account, solve maths or engineering problems, in fact, think of any scenario that involves addition, subtraction, division or multiplication of numbers and you'll find that Excel is the best tool for the job. Functions are built-in formulas that have been programmed to perform a specific calculation. They range from the simple such as SUM and AVERAGE (used to calc........

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Webinar Id: ISSWHL002
Duration: 60mins
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Why We Need DACA (Deferred Action for Childhood Arrivals program)

A recent article published in U.S. newspapers: "Dreamer's aren't giving up after DACA decision," by Karlita Cruz is exactly what Americans ("Unitedstatesians") need to understand. "I am not leaving. I have paid taxes and contributed to this country for years," she emphasizes. Indeed, if she were deported, as President Donald Trump dictates, where would she go? Well, she would return to Knoxville, Tennessee, where she grew up. I can rela........

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Webinar Id: ISGMZ003
Duration: 60 mins
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Emotional Intelligence (EQ): Why It's More Important for Your Success Than IQ!

In today's workplace, it isn't enough for your managers, supervisors and professional staff to be smart; what's required is to have emotional intelligence (EQ) - the ability to manage effectively emotions and behavior; navigate the social complexities of the workplace; and make the right decisions that will achieve positive results. There are extraordinary benefits to boosting emotional intelligence in your organization. With a greater ........

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Webinar Id: ISGCDP003
Duration: 90mins
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Project Management That Works: A Six Sigma Approach to Finishing Every Project On Time and On Budget

Managing projects can be a big headache sometimes; well, our Webinar is the perfect prescription! Our Webinar will provide the best practices of managing projects - you will receive tools, techniques and best practices to enable you to more effectively manage the projects you are assigned successfully - on time and on budget. We will facilitate better understandings of process and project documents - including scope statements, communic........

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Webinar Id: ISSRSR001
Duration: 90mins
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Creating a positive environment and minimizing stress

We are all under more stress today than ever. Co-workers, employees, customers, our managers, or friends and family are under stress. Some people don't handle stress well, which adds to the stress of those around them. Working within an organization, the work environment itself may cause additional stress associated with the physical setting, workload, bureaucracy, and difficulties presented by others. We know stress is not good for us.........

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Webinar Id: ISSMTE002
Duration: 90mins
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Excel - Creating High Impact Business Reports

No matter what business you are in, a report is a critical tool in your communication armoury. As with any communication tool, presentation is everything. Get it right and it offers the reader (typically a CEO, shareholder or Project Manager) a valuable insight into the Key Performance Indicators (KPI's) upon which a business or project i........

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Webinar Id: ISGCDN002
Duration: 90mins
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No More Excuses! Unleash the Power of Accountable Communication

How to unleash the power of accountable communication to stop the blame game, banish excuses and boost productivity. A single, powerful factor separates super-achieving teams from those that throw around phrases like 'not my job' and 'nobody told me': Accountability. Humans are more creative, more responsive to challenges, and more capable of serving the needs of others when they are held accountable. Great supervisors have a unique tal........

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Webinar Id: ISSBJL001
Duration: 90mins
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Best Practices and Tools you can use to Build Personal Believability

Developing your believability grows you and your organization, creates a positive competitive edge, confidence, credibility, reputation and increases your profitability. Without believability, there are 100% lost opportunities. Believability is probably the most significant action that you can cultivate that will make a dramatic differenc........

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Webinar Id: ISGSTB004
Duration: 60 mins
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Using Social Media as Business Tool

Social Media are not just for marketing. There are many benefits to using social media as business tools in many different areas of businesses. Understanding the possibilities and your audience are the first steps. Then focusing on the right message and being committed can provide real value from using social media as business tools. In t........

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Webinar Id: ISHSAH003
Duration: 60mins
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Managing Remote/ Virtual Terms/ Tele Commuting

Work from home policies and fully remote companies are becoming more of a norm in the tech industry. Various studies have shown that it is more difficult to get virtual teams to bond, harder for informal leaders to emerge, tougher to create genuine dialogue, and easier for misunderstandings to escalate. Leaders must deal with an array of cultural issues that can include differences in business protocol, decision-making, dealing with aut........

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Webinar Id: ISTBU006
Duration: 60 mins
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Using Google Suite as a Business Tool

Google Suite (G Suite) is the business version of what many refer to as Gmail. However, the functionality is far greater than most Gmail users would imagine. Beyond email G Suite includes dozens of business functions including a full featured calendar, Contacts, Google Drive, Groups, YouTube Channel(s), Google Voice, Google Plus, Hangouts, Sites and nearly 100 other applications built into G Suite. Understanding the basics of G Suite ca........

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Webinar Id: ISSKA003
Duration: 90mins
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"The Power of Intrapreneurship - an Introduction"

Briefly outline of obstacles to innovation in larger organizations. Present disruptive approaches to overcome them by building an effective and proven innovation ecosystem with specific examples including intrapreneuring, open innovation and internal corporate venturing that seek to effectively shortcut the convoluted and inflexible processes to identify and seize new business growth as well as savings opportunities. Examples lead into ........

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Webinar Id: ISSDHR002
Duration: 90mins
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Going Beyond VLOOKUP to Master Excel Formulas

After participating in this informative webcast presented by Excel expert David Ringstrom, CPA, you'll have the skills needed to go beyond Excel's VLOOKUP function to master complicated formulas. VLOOKUP is the function many Excel users rely on to return data from other locations in a worksheet; however, utilizing VLOOKUP isn't always the most efficient approach. David shares helpful tweaks you can implement with the revered VLOOKUP fun........

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Webinar Id: ISSCLD002
Duration: 60mins
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Creating a Mindset for Change

The marketplace is changing dramatically and dynamically. Few industries and individuals will be exempt. We can't avoid it, and it's fatal to ignore it. But fear and avoidance is no way to address change. We have to find and create positive outcomes going forward. That's why Laura Goodrich is so refreshing and effective. Her message can be startling and difficult to hear but her approach is compelling, hopeful and inspirational at the s........

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Webinar Id: ISGCDP001
Duration: 90mins
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Planning and Managing Organizational Change: 7 Steps Which Will Get You Through Any Storm

Change is inevitable. But when changes are made, many employees lack the broader knowledge of why new systems and structures are necessary. As a result, frontline managers and human resources professionals must partner together and help organizations lead and manage change. This case-study-based seminar will prepare managers responsible for facilitating or implementing change initiatives, identify key business drivers that typically und........

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Webinar Id: ISSMTO001
Duration: 90mins
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Outlook - It's Time to get Organized

If you're like millions of other business professionals, you probably use Microsoft Outlook every day to manage your email, calendar and to-do's. It's available for Windows, Mac, mobile and there's even a web version. So there's no excuse not to be organised. Or so the theory goes. The reality is email overload, missed deadlines and calendars so full you have no room to breathe. For many people, managing their email, their calendar and ........

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Webinar Id: ISGMZ001
Duration: 60 mins
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Delegation: Do It Right, Gain Control of Your Time, Get Your High Priority Tasks Done

Effective delegation is a critical factor for operational efficiency and sustained profitability of any organization in today's dynamic and highly competitive business environment. It helps in providing managers and supervisors additional quality time to find innovative ways to increase productivity and profitability. It is a vital component for any business irrespective of the stage of its maturity. The real challenge lies in identifyi........

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Webinar Id: ISSJD001
Duration: 60mins
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Relaxing at High Speed

Relaxing at High Speed embraces the notion that it is possible to find a comfortable pace at which to work and live; that there are ways to stay productive and competitive, yet remain balanced and happy. In this innovative session, Jeff Davidson will address speed-related issues, such as over reliance on personal technology, the quest for quiet, interruptions and distractions, and reclaiming your spaces.

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Webinar Id: ISSAH003
Duration: 60mins
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Managing Millennials/Generations at Work

There are at least four generations employed in workplaces today. Each generation has its own characteristics, values, attitudes toward work and preferred communication style. Each brings its own set of skills, goals, and attributes into the workplace. Effectively supervising a group of mixed generations requires a respect and understandi........

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Webinar Id: ISSSCB001
Duration: 60mins
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The Wisdom of the Crowd - Crowdsourcing and Sharing for Events

Recent advances in social technology are opening up great opportunities to build, manage and even fund events. Crowdsourcing is being used to find and share sleeping rooms, schedule ground transportation, to create event content, to review events and even to fund them. This session will cover the latest developments in this area, with demos, case studies and loads of ideas on how meeting planners and participants and improve the event e........

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Webinar Id: ISSBP001
Duration: 60mins
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How to transform your organization to an Agile one

You've heard of Agile and your competitors are starting to implement Agile methodologies and are now getting product(s) to market faster and better than your organisation. How did they do this and why did they do it? We will discuss the basic tenants of Agile and some of the more popular frame works involved in Agile transformation. The topics will include outlines of these frame works, how the organization's change can improve producti........

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Webinar Id: ISSMWB04
Duration: 90mins
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Lean Six Sigma For Small Business

This training will be an introduction and overview for Lean Six Sigma for small and medium sized businesses. We will define LSS and the benefits of using LSS. We will also introduce DMAIC and key metrics.

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Webinar Id: ISSAH001
Duration: 60mins
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Critical Thinking, Problem Solving and Decision Making

The ability to reason through problems and to make decisions with logic is an essential workplace tool. Critical thinking and finding creative solutions to problems enhance an employee's leadership capabilities, business results and business potential. Evaluate ideas objectively-Solve problems more effectively-Make dramatically better decisions!

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Webinar Id: ISSDR010
Duration: 90mins
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How to Improve Your Leadership Style

The fundamental question is, "Are good leaders born that way or developed?" More and more research is validating the fact that leadership and all human behavioral characteristics have the potential to be developed. Everyone's life experience has a significant impact on their point of view, abilities and behavior. We are now ab........

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Webinar Id: CIFAH001
Duration: 60mins
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Critical Thinking Problem Solving, and Decision Making

The ability to reason through problems and to make decisions with logic is an essential workplace tool. Critical thinking and finding creative solutions to problems enhance an employee's leadership capabilities, business results and business potential. Evaluate ideas objectively-Solve problems more effectively-Make dramatically better decisions!

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Webinar Id: ISITSS002
Duration: 75mins
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Management, Legal and Contractual Perspectives of Managing Remote/Virtual and Telecommuter Workers

Accomplishing work in the new millennium has become synonymous with Virtual Leadership. The current competitive business environment and the changing nature of work and the workforce requires effective leadership that spans the boundaries of time and space to help employees to work together - apart. Leadership of virtual teams is not the same as leadership of face-to-face, co-located teams. Leading a virtual team is more difficult; it r........

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Webinar Id: ISSRS001
Duration: 90mins
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Transform Your Life: Stay Positive, Reduce Stress, Improve Health

We are all under more stress today than ever. Co-workers, employees, customers, our managers, or friends and family are under stress. Some people don't handle stress well, which adds to the stress of those around them. Working within an organization, the work environment itself may cause additional stress associated with the physical setting, workload, bureaucracy, and difficulties presented by others. We know stress is not good for us.........

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Webinar Id: ISGSDR012
Duration: 90mins
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7 Habits of Great Leaders

All great leaders have common amongst themselves certain ingrained habits of behavior that help them separate from the pack and achieve at the highest levels. These habits are learned and developed in a very deliberate way. We will show you how.

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Webinar Id: ISGSTB002
Duration: 90mins
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Building a Relevant and Meaningful LinkedIn Network

LinkedIn has been around since 2003 and continues to grow in both popularity and business value. Today LinkedIn with over 560 million members, is owned by Microsoft Corporation and is poised to become an integral component of many Microsoft business systems. The acquisition of LinkedIn by Microsoft is considered a great opportunity for LinkedIn to become an even more powerful business application that can provide value for small busines........

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Webinar Id: ISGSCD007
Duration: 90mins
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The Effective Manager Communication Skills Toolbox: Making Listening, Constructive Feedback, Conflict Resolution and Coaching Work for You, Your Team and Bottom-Line Results

In order to function at maximum effectiveness, a manager must master critical communication skills, including active listening, the ability to receive and provide constructive feedback, to resolve conflicts and to coach and mentor.

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Webinar Id: CIFCD012
Duration: 90mins
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Time and Task Management - Working Smarter Every Day

Take control of your time...and get control of your entire work day! The speed of everything has changed. Are your time management skills up to the challenge? Do you put off more today than you can ever accomplish tomorrow...exhaust yourself by 4:00 p.m. with only a fraction of your work done...see yourself as a decision maker who never gets around to making decisions...dread the next business meeting-or worse, going back to your desk t........

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Webinar Id: CIFDHR001
Duration: 60mins
View Anytime
Going Beyond VLOOKUP to Master Excel Formulas

After participating in this informative webcast presented by Excel expert David Ringstrom, CPA, you'll have the skills needed to go beyond Excel's VLOOKUP function to master complicated formulas. VLOOKUP is the function many Excel users rely on to return data from other locations in a worksheet; however, utilizing VLOOKUP isn't always the most efficient approach. David shares helpful tweaks you can implement with the revered VLOOKUP fun........

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Webinar Id: CIFMCD005
Duration: 90mins
View Anytime
Moving from An Operational Manager to a Strategic Leader

Gain the insights and skills to know where your business stands today and where it's heading tomorrow.In today's unpredictable business environment, strategic leadership is not just for top management alone. It's for: Managers who want to increase their competitive advantage by anticipating their customer's priorities, needs and expectations  Managers who want to distinguish operational data from strategic data, creatively develop sourc........

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Webinar Id: ISGSTB005
Duration: 60 mins
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Using Slack as a Business Tool

Slack is collaborative communications tool that connects teams with the apps, services, and resources they need to get work done. Millions of people around the world use Slack to bring their teams together, make sense of their work, and drive their business forward. Slack users can be members of multiple teams, keeping each team's conversations organized. Slack is accessible across desktop, browser and mobile apps. Connect your conversa........

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Webinar Id: ISFHL001
Duration: 90mins
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PREVENTING SEXUAL HARASSMENT IN THE AGE OF SOCIAL MEDIA

Given the ease of receiving and viewing sexually explicit materials on cell phones, computers and social media, employers as well as employees should be concerned about preventing sexual harassment in the workplace. This workshop will focus on the serious issue of sexual harassment and how to prevent it in the workplace. It provides an overview of sexual harassment, sex discrimination its definition and the laws that prohibit it.

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Webinar Id: CIFRSR001
Duration: 90mins
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It's about time: Juggling Multiple Priorities, Managing Your Time Effectively

As more and more demands are made on everyone's time at work and as the basic mantra for every organization becomes, "Do more with less!" everyone must become more efficient. The big question is, "How do I do that? I'm already dancing as fast as I can!" The old standbys of the To-Do List, using some complicated organizing tools or 'working smarter? just don't make it in today's high-pressure world. This webinar looks at approaches which........

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Webinar Id: ISKBU002
Duration: 60mins
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Using the Calendar and Tasks for Greater Productivity

Are you tired of coming to the end your office hours just to find you can't leave because of unfinished work? Or a project deadline that was pushed aside for urgent demands by a manager or team members? Do you see your personal life being put on the back burner? If so, attend this webinar and learn how to pack your day with greater productivity by using the Microsoft Outlook Calendar and Tasks Folders to organize your appointments, meet........

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Webinar Id: CIFWP003
Duration: 90mins
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Onboarding Best Practices for Millennials and all Employees

Reducing turnover and fast-tracking new employees to productivity is a key business imperative. The reality is that about 30% of employees don't make it past their first year and it's expensive. Good recruitment and hiring can be quickly undone by disorganized poorly executed new employee orientation. And as millennials become a driving force in the workplace, they represent special opportunities and challenges. Every generation has uni........

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Webinar Id: ISGSB004
Duration: 60mins
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BUILDING HIGH PERFORMING TEAMS

In order to create an environment for high performing teams, many organizations are moving from managing their organization in the traditional vertical format to managing their organization in a horizontal format. The horizontal format is much more effective in building high performing teams because the organization is able to create teams that have members from various departments (cross-functional teams), which prevents a silo mentali........

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Webinar Id: ISSMR008
Duration: 60mins
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Business Continuity Management: Architect and Implement Solution

Learn to properly prepare for an impact to the business for any organization. We will cover how to identify, analyze and document the events and environmental surroundings that can adversely affect the organization. You will learn how to both prepare and review the continuity planning program Areas such as IT Outsourcing and other risks will be covered. It is critical to assess the IT and Information Security risks and the effectiveness........

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Webinar Id: ISCDT001
Duration: 90mins
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Time and Task Management - Working Smarter Every Day

The speed of everything has changed. Are your time management skills up to the challenge? Do you put off more today than you can ever accomplish tomorrow exhaust yourself by 4:00 p.m. with only a fraction of your work done...see yourself as a decision maker who never gets around to making decisions dread the next business meeting-or worse, going back to your desk to see what voice mails and emails await you? If you're doing more and enj........

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Webinar Id: ISSGSB004
Duration: 60mins
View Anytime
BUILDING HIGH PERFORMING TEAMS

In order to create an environment for high performing teams, many organizations are moving from managing their organization in the traditional vertical format to managing their organization in a horizontal format. The horizontal format is much more effective in building high performing teams because the organization is able to create teams that have members from various departments (cross-functional teams), which prevents a silo mentali........

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Webinar Id: ISCDV004
Duration: 90mins
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"Virtual Team" - Managing People Effectively in Multiple Locations

As enterprises have been growing far and wide, often international in scope, we find ourselves as executives and managers with our talent spread farther and farther, often at dozens and hundreds of locations. How do we 'get a better handle' on all this?

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Webinar Id: ISDRHH007
Duration: 60mins
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How to Conduct Effective Meetings

Meetings are extremely expensive when you consider the total costs, commute time, prep time, waiting, being off the job and other opportunity costs. The more people involved the more the real expense skyrockets. It pays to make them productive!

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Webinar Id: ISSDRH004
Duration: 60mins
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Shaping Your Future

You control what people think of you. It is developed by your brand personally and organizationally. What and how you deliver your brand is vital. Your reputation is the summation of your brand, what you deliver and how people perceive you. Ultimately people will make judgements based on your behavior. Your future will be determined by how effectively you are then able to influence people and yourself. To a large extent you control your........

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Webinar Id: ISTB001
Duration: 60mins
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Developing a Professional Reputation using LinkedIn

LinkedIn has been around since 2003 and continues to grow in both popularity and business value. Today LinkedIn with over 560 million members, is owned by Microsoft Corporation and is poised to become an integral component of many Microsoft business systems. The acquisition of LinkedIn by Microsoft is considered a great opport........

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Webinar Id: ISCDP004
Duration: 90mins
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Project Management Essentials: The 8 Keys to Completing Every Project On Time and On Budget!

Managing projects can be a big headache sometimes: well, our Webinar is the perfect prescription! Our Webinar will provide the best practices of managing projects - you will receive tools, techniques and best practices to enable you to more effectively manage the projects you are assigned successfully - on time and on budget. We will facilitate better understandings of process and project documents - including scope statements, communic........

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Webinar Id: ISCD005
Duration: 90mins
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Moving from An Operational Manager to a Strategic Leader

Gain the insights and skills to know where your business stands today and where it's heading tomorrow.In today's unpredictable business environment, strategic leadership is not just for top management alone. It's for: Managers who want to increase their competitive advantage by anticipating their customer's priorities, needs and expectations Managers who want to distinguish operational data from strategic data, creatively develop source........

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Webinar Id: ISTKB003
Duration: 60mins
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The Leadership of One: Be the Leader People CHOOSE to Follow

Based on the new book, The Leadership of One by Karla Brandau and Douglas Ross, this presentation teaches the critical skills of discretionary effort leadership so managers become the person people CHOOSE to follow, not HAVE to follow because of their place on the organizational chart. Discretionary effort is the level of effort people could give if they wanted to but many work only at the minimum required to get a paycheck. Whether or ........

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Webinar Id: ISCD006
Duration: 90mins
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Performance Reviews: A Step-By-Step Process For Conducting Them Meaningfully and Effectively

One of the most critical areas of employee relationships--and one of the biggest challenges management faces today--is conducting effective performance appraisals and determining appropriate merit increases. Learn to give performance appraisals that help motivate employees to achieve goals and increase their value to the organization. Since both managers and employees often view performance appraisals with anxiety, attention is given to........

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Webinar Id: ISCD011
Duration: 90mins
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Successfully Managing and Dealing With Difficult People: The 5 Most Difficult Types And How To Effectively Approach Them

How can you resolve conflicts less painfully, delegate critical tasks more efficiently, energize your employees and transform resistance into support? Adjusting your management and personal styles to complement the culture of your work group and your company as a whole can be the catalyst that motivates your teams to heightened productivity. Utilizing extensive practice in the principles of emotional intelligence, Successfully Managing ........

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Webinar Id: ISSKW002
Duration: 60mins
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Construction Cost Estimating

This course assists engineers, architects, landscape architects, estimators and managers understand how to manage and estimate a project even though the scope of projects varies greatly. It helps them perform bids that are accurate enough so the company can have their bids accepted but still make money. We will discuss the needed qualifications of estimators. The seminar emphasizes the need for site visits. Use of different estimating g........

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Webinar Id: ISCD010
Duration: 90mins
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Managing Through Chaos: Tools, Tips and Techniques to Set Priorities and Make Effective Decisions Under Pressure

This highly interactive Webinar offers you and your team an array of practical tools to help you get things done in today's chaotic and constantly changing work environment. You'll learn practical techniques for making structured decisions - even under pressure - to earn buy-in from bosses, coworkers and customers. In a workshop environme........

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Webinar Id: ISDRB005
Duration: 60mins
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Building Your Winning Team

A winning team will out produce any individual and most other teams. There is an amazing strength, resilience and ability to perform at heroic levels when a quality team is in synch and working together. A good team will improve your results far beyond anything you try to accomplish alone.

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Webinar Id: ISSLWH001
Duration: 60mins
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How to Develop Advocates and Referrals to Boost Your Business and Career

If you want people to hire you, refer you, mentor you, or listen to you - and who doesn't? - then you need strategies for building trust-based relationships inside your company and outside, too. In this webinar, Lynne will show you the 6 Stages of Trust-building and what to do and say at each stage to make great connections. We'll look at how trust gets broken and how to recover when you make a mistake. You'll learn how to figure out a ........

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