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Webinar Id: ISSRS0022
Duration: 90 mins
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Proven Organization Strategies for the Efficient Executive Assistant

Executive Assistants today are called on to perform duties will beyond the administrative. They need strategic leadership skills to manage a wide range of executives, managers, and their complex activities. Some EA's have a team of their own. They must be knowledgeable about the business, the strategies and goals of the organization and how these impact individuals and their teams. They must be master communicators with strong influence........

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Webinar Id: ISSRS0021
Duration: 90 mins
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Leadership Development for Executive Assistants

Executive Assistants today are called on to perform duties will beyond the administrative. They need leadership skills to manage a wide range of executives, managers, and their complex activities. Some have a team of their own. They must be knowledgeable about the business, the strategies and goals of the organization and how these impact individuals and their teams. They must be master communicators with strong influence capabilities. ........

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Webinar Id: ISCD0018
Duration: 90 mins
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"The Virtual Team Challenges" - Managing People Effectively in Multiple Locations

As enterprises have been growing far and wide, often international in scope, we find ourselves as executives and managers with our talent spread farther and farther, often at dozens and hundreds of locations. How do we 'get a better handle' on all this?

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Webinar Id: ISSRS019
Duration: 90 mins
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Leadership Development for Aspiring Executive Assistants

Executive Assistants today are called on to perform duties well beyond the administrative. They need leadership skills to manage a wide range of executives, managers, and their complex activities. Some have a team of their own. They must be knowledgeable about the business, the strategies and goals of the organization and how these impact individuals and their teams. They must be master communicators with strong influence capabilities. ........

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Webinar Id: ISSSK019R1
Duration: 60 mins
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Why Employee Recognition Programs Don't Work- What Leaders Should Do Instead?

Why is it that most leaders believe they are doing a great job demonstrating to their staff how much they value them but only a small percentage of those same staff members agree? In fact, many employees suggest that their manager's silence is "deafening!" Do you have leaders who say, "I pay them well - that's how I show my appreciation" or "My job isn't to make them feel good about themselves. It's to get the work done" or "I don't hav........

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Webinar Id: ISSRS018
Duration: 90 mins
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Leadership Development for Executive Assistants

Executive Assistants today are called on to perform duties well beyond the administrative. They need leadership skills to manage a wide range of executives, managers, and their complex activities. Some have a team of their own. They must be knowledgeable about the business, the strategies and goals of the organization and how these impact individuals and their teams. They must be master communicators with strong influence capabilities. ........

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Webinar Id: ISSSK019
Duration: 60 mins
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Why Employee Recognition Programs Don't Work- What Leaders Should Do Instead?

Why is it that most leaders believe they are doing a great job demonstrating to their staff how much they value them but only a small percentage of those same staff members agree? In fact, many employees suggest that their manager's silence is "deafening!" Do you have leaders who say, "I pay them well - that's how I show my appreciation" or "My job isn't to make them feel good about themselves. It's to get the work done" or "I don't hav........

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Webinar Id: ISFMG0010
Duration: 60 mins
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Transforming Anger and Conflict into Collaborative Problem Solving: The Stress Doc's Four Faces of Anger - Model & Method

Today's always on, TNT - Time-Numbers-Technology/Transition - Driven & Distracted World can breed tension and conflict. Discover the Four Angry "I"s and the Stress Doc's "Four Faces of Anger" Model for transforming anger, rage, and conflict into productive dialogue and conflict resolution. Learn and practice skills and strategies for: 1) disarming power struggles by asking trust-building, "good questions" 2) providing and receiving all ........

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Webinar Id: ISHWP004R
Duration: 90 mins
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Slamming the Breaks on Turnover

Turnover has been on the rise and there is no indication that it will slow down. New employees typically decide within the first six months if they will stay and most will leave within three years. Coupled with a tight labor market it is no surprise that turnover and retention are a key business imperative for most industries. Turnover is........

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Webinar Id: ISSKKB005
Duration: 60 mins
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Keep the Grass Watered on Your Side of the Fence

Losing valuable employees to a competitor is tragic. As the economy improves and jobs become plentiful, more employees will be thinking the grass is greener on the other side of the fence. This webinar shows you how to stop their exit, saving you hiring and training costs while preserving your intellectual capital. Keep the Grass Watered ........

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Webinar Id: ISHDCW001
Duration: 90 mins
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Basic HR Metrics

This session will discuss basic HR metrics that all HR departments should have. It will describe the links between HR and organizational performance. It will also discuss how to select and calculate appropriate measures, balancing costs vs. value creation and how to improve productivity.

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Webinar Id: ISSEKB006
Duration: 60 mins
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Email Survival Skills with Microsoft Outlook

Do you feel you are drowning in email with no end in sight? Is managing your Inbox a full time job? Sign up for this webinar, Email Survival Skills, and learn how to survive the heavy load of tasks or the constant stream of trivia that arrives via email. You will gain insight into how to work from a clean Inbox and how to reduce what flows into your Inbox while expediting email processing. Outlook provides many Inbox features that can h........

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Webinar Id: ISHWPM003
Duration: 90 mins
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Finding the Right Fit: Using Behavioral Interviewing to Uncover Integrity/Honesty Concerns

One study found that traditional interviewing predicted future employee success only 10% of the time but Behavioral Based Interviewing improved that rate by over 500%. Behavioral based interviewing is a technique that leverages the concept that past behavior is the best predictor of future behavior. Traditional interviewing typically focuses on hypothetical questions rather than revealing the candidate's real past behavior. This webinar........

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Webinar Id: ISSMTE002
Duration: 90 mins
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Excel - Creating High Impact Business Reports

No matter what business you are in, a report is a critical tool in your communication armoury. As with any communication tool, presentation is everything. Get it right and it offers the reader (typically a CEO, shareholder or Project Manager) a valuable insight into the Key Performance Indicators (KPI's) upon which a business or project i........

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Webinar Id: ISSCJR001
Duration: 60 mins
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Cold Calling Strategies, Tactics & Techniques

Building your cold calling skills will enable the you to: Gain an advantage over the competition. Find new business opportunities. Become an indispensable employee who gets new business. Compete with existing vendors for lucrative customers. Establish rewarding relationships and gain respect. Become an entrepreneur. Cold calli........

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Webinar Id: ISSDHR002
Duration: 90 mins
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Going Beyond VLOOKUP to Master Excel Formulas

After participating in this informative webcast presented by Excel expert David Ringstrom, CPA, you'll have the skills needed to go beyond Excel's VLOOKUP function to master complicated formulas. VLOOKUP is the function many Excel users rely on to return data from other locations in a worksheet; however, utilizing VLOOKUP isn't always the most efficient approach. David shares helpful tweaks you can implement with the revered VLOOKUP fun........

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Webinar Id: ISSCLD002
Duration: 60 mins
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Creating a Mindset for Change

The marketplace is changing dramatically and dynamically. Few industries and individuals will be exempt. We can't avoid it, and it's fatal to ignore it. But fear and avoidance is no way to address change. We have to find and create positive outcomes going forward. That's why Laura Goodrich is so refreshing and effective. Her message can be startling and difficult to hear but her approach is compelling, hopeful and inspirational at the s........

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Webinar Id: ISSMTO001
Duration: 90 mins
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Outlook - It's Time to get Organized

If you're like millions of other business professionals, you probably use Microsoft Outlook every day to manage your email, calendar and to-do's. It's available for Windows, Mac, mobile and there's even a web version. So there's no excuse not to be organised. Or so the theory goes. The reality is email overload, missed deadlines and calendars so full you have no room to breathe. For many people, managing their email, their calendar and ........

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Webinar Id: ISSAH003
Duration: 60 mins
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Managing Millennials/Generations at Work

There are at least four generations employed in workplaces today. Each generation has its own characteristics, values, attitudes toward work and preferred communication style. Each brings its own set of skills, goals, and attributes into the workplace. Effectively supervising a group of mixed generations requires a respect and understandi........

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Webinar Id: ISFPAH004
Duration: 90 mins
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Mastering Accounts Payable Internal Controls: Reduce Risk & Prevent Fraud

Accounts payable is not only responsible for control of cash paid by the business, but also handles sensitive vendor information such as tax ID numbers. Adequate internal control is an essential element of accounts payable operations. Controls serve to protect company assets including company reputation through protection of sensitive information and processes. Controls provide assurance that company records are accurate and complete. T........

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Webinar Id: ISSMWB04
Duration: 90 mins
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Lean Six Sigma For Small Business

This training will be an introduction and overview for Lean Six Sigma for small and medium sized businesses. We will define LSS and the benefits of using LSS. We will also introduce DMAIC and key metrics.

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Webinar Id: ISFMF002
Duration: 90 mins
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New I-9 Immigration Form and Changes Employers Must Follow. Effective Employers will need to adapt to the change by September 18, 2017, or face the possibility of large fines!

The United States Citizenship and Immigration Services (USCIS) has recently released the second updated Form I-9 in less than 1 year. Employers will need to adapt to the change and use the new form by no later than September 18, 2017 or face the possibility of large fines. Although the changes to the Form I-9 are slight, failure to use the new form and comply with the Form I-9 by the September 18 deadline can result in large fines. Just........

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Webinar Id: ISSDR010
Duration: 90 mins
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How to Improve Your Leadership Style

The fundamental question is, "Are good leaders born that way or developed?" More and more research is validating the fact that leadership and all human behavioral characteristics have the potential to be developed. Everyone's life experience has a significant impact on their point of view, abilities and behavior. We are now ab........

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Webinar Id: ISFMS003
Duration: 90 mins
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Performing Anti-Fraud Audits in Purchasing and Accounts Payable

The Purchasing and Accounts Payable cycles create a multitude of data that can be analyzed and tested for certain elements of possible fraud. Accounts Payable is considered the "checkbook" of the organization and therefore creates an area that without the proper control environment can be ripe for fraud. Internal Audit organizations have the ability to spend resources to analyze the data that comes out of the process to enable the organ........

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Webinar Id: ISFTP001
Duration: 60 mins
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Legal and Effective Behavioral Interviewing

What is behavioral interviewing Evaluating the job is the first step Next, identifying the key "dimensions" of the job and establishing an Interview Plan Selecting questions in advance Understanding the letter and spirit of the law

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Webinar Id: ISHCSS003
Duration: 120 mins
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How to Conduct a Harassment and Bullying Investigation to Determine Facts and Minimize Liability

This webinar undertakes to explain the process of internal harassment and bullying investigation. Participants will learn how to handle harassment complaints and conduct the investigation to determine facts and minimize liability by analysing evidences, drawing conclusions, writing the formal report outlining the investigation and taking corrective actions where necessary.

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Webinar Id: CIFDHR001
Duration: 60 mins
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Going Beyond VLOOKUP to Master Excel Formulas

After participating in this informative webcast presented by Excel expert David Ringstrom, CPA, you'll have the skills needed to go beyond Excel's VLOOKUP function to master complicated formulas. VLOOKUP is the function many Excel users rely on to return data from other locations in a worksheet; however, utilizing VLOOKUP isn't always the most efficient approach. David shares helpful tweaks you can implement with the revered VLOOKUP fun........

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Webinar Id: CIFRSR001
Duration: 90 mins
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It's about time: Juggling Multiple Priorities, Managing Your Time Effectively

As more and more demands are made on everyone's time at work and as the basic mantra for every organization becomes, "Do more with less!" everyone must become more efficient. The big question is, "How do I do that? I'm already dancing as fast as I can!" The old standbys of the To-Do List, using some complicated organizing tools or 'working smarter? just don't make it in today's high-pressure world. This webinar looks at approaches which........

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Webinar Id: ISFCL001
Duration: 90 mins
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ACCOUNTING AND AUDITING UPDATE

Let us bring you the latest in accounting and auditing issues. The webcast is devoted to new accounting issues, new audit issues, new compilation and review issues and other issues affecting the profession. Every update is different, so plan to join us each time the update is broadcast for a concise look at the hottest topics affecting every accounting and finance professional.

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Webinar Id: ISSMR008
Duration: 60 mins
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Business Continuity Management: Architect and Implement Solution

Learn to properly prepare for an impact to the business for any organization. We will cover how to identify, analyze and document the events and environmental surroundings that can adversely affect the organization. You will learn how to both prepare and review the continuity planning program Areas such as IT Outsourcing and other risks will be covered. It is critical to assess the IT and Information Security risks and the effectiveness........

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Webinar Id: ISCDV004
Duration: 90 mins
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"Virtual Team" - Managing People Effectively in Multiple Locations

As enterprises have been growing far and wide, often international in scope, we find ourselves as executives and managers with our talent spread farther and farther, often at dozens and hundreds of locations. How do we 'get a better handle' on all this?

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Webinar Id: ISDRHH007
Duration: 60 mins
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How to Conduct Effective Meetings

Meetings are extremely expensive when you consider the total costs, commute time, prep time, waiting, being off the job and other opportunity costs. The more people involved the more the real expense skyrockets. It pays to make them productive!

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Webinar Id: ISMRC004
Duration: 60 mins
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Cyber Security Incident Response (CSIRT)

The best way forward is an efficient Incident Response Program that allows an organization to respond with speed and agility, while empowering businesses to maintain continuous operations. Such a solution also reduces revenue loss, reduces fines and lawsuits and protects brand reputation. Information Security, Governance & Risk, are all critical aspects of planning and execution of the Information Security Plan. Who in your organization........

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Webinar Id: ISKBT001
Duration: 60 mins
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The Leadership of One: Be the Leader People CHOOSE to Follow.

Based on the new book, The Leadership of One by Karla Brandau and Douglas Ross, this presentation teaches the critical skills of discretionary effort leadership so managers become the person people CHOOSE to follow, not HAVE to follow because of their place on the organizational chart. Discretionary effort is the level of effort people could give if they wanted to but many work only at the minimum required to get a paycheck. Whether or ........

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Webinar Id: ISCDP004
Duration: 90 mins
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Project Management Essentials: The 8 Keys to Completing Every Project On Time and On Budget!

Managing projects can be a big headache sometimes: well, our Webinar is the perfect prescription! Our Webinar will provide the best practices of managing projects - you will receive tools, techniques and best practices to enable you to more effectively manage the projects you are assigned successfully - on time and on budget. We will facilitate better understandings of process and project documents - including scope statements, communic........

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Webinar Id: ISHGSH003
Duration: 60 mins
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HR Executive as a Business Partner

Participants will learn how to become a proactive member of the management team. They will learn how align themselves with operations, marketing, finance, and sales and contribute to the organization's success at the same level as these other disciplines.The webinar will discuss the use of data base metrics for human resources and people processes that can measure the value created by functions and processes in HR. Also, understanding n........

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Webinar Id: ISFPH007
Duration: 90 mins
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Mastering Accounts Payable Internal Controls: Reduce Risk and Prevent Fraud

Accounts payable is not only responsible for control of cash paid by the business, but also handles sensitive vendor information such as tax ID numbers. Adequate internal control is an essential element of accounts payable operations. Controls serve to protect company assets including company reputation through protection of sensitive information and processes. Controls provide assurance that company records are accurate and complete. T........

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Webinar Id: ISFARG001
Duration: 60 mins
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Accounts Payable Fraud - Ways to Detect and Prevent AP Fraud

The passage of Sarbanes-Oxley back in 2002 forced many companies to look deeper into internal Accounts Payable controls. They realized that is was not an easy task. Implementing internal controls takes time, money, and effort. However, if fraud or missteps are uncovered, it will be worth the investment. If not, you have the knowledge that your ship is tight. There are several approaches you can try to tighten up your A/P operations and ........

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Webinar Id: ISCD010
Duration: 90 mins
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Managing Through Chaos: Tools, Tips and Techniques to Set Priorities and Make Effective Decisions Under Pressure

This highly interactive Webinar offers you and your team an array of practical tools to help you get things done in today's chaotic and constantly changing work environment. You'll learn practical techniques for making structured decisions - even under pressure - to earn buy-in from bosses, coworkers and customers. In a workshop environme........

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Webinar Id: ISFRG003
Duration: 60 mins
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B2B PAYMENTS IN THE U.S. AND THE COMPLIANCE ISSUES THEY FACE

The role of the compliance officer is changing because banks are struggling to serve many masters; some with like goals and others with contradictory ones. Regulators, corporate clients, Board of Directors, and shareholders are pulling in their own directions. Fraud in some payment types are declining while others are picking up that slack. ACH, CHIPS, and Fedwire payments are taking the place of B2B checks but there exists compliance a........

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Webinar Id: ISHRMH003
Duration: 60 mins
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Retaliation in the workplace: What it looks like and how to avoid it

Supervisors and employees often have different definitions of what comprises retaliation. Knowing what acts may or may not be considered retaliation can go a long way to eliminating charges of retaliation or at least in reducing the penalties associated with these charges. We will look at situations that could be considered to be retaliatory and what you can do to prevent them. Saving everyone involved the time, effort and heartache sur........

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